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Contact us to Anakage has helped clients improve their employee's user experience, reduce system and employee downtime, and improve the efficiency of their IT help desks. Anakage's state-of-the-art CoBotic solution is a power-hybrid of the best features of all the service desk automation and digital adoption solutions available in the market.

#IT Help Desk Chatbot #Digital Adoption Platform #Self service portal #digital adoption #End User Support #Pre trained ITSM Chatbot #Offline chatbot #Web based Chatbot #Admin Console #Admin Panel #Reporting and Analytics #Self Service #end-user experience monitoring tools #end-user experience monitoring

Contextual Microlearning for End Users | VisualSP

The VisualSP help system provides contextual microlearning for end users. contextual microlearning is a method of transferring knowledge directly at the point where the person on the receiving of the transfer needs it most. This point pops up directly within the context of performing a task. For people performing tasks with computers, we are speaking of the computer screen and the point in using computer software where something needs to be done. Either a button needs to be clicked, or a form needs to be completed. The person in our example may need help deciding what to do to successfully complete the task. Our contextual microlearning for end users system provides her/him with an opportunity to find out what to do precisely when they need to take an action like clicking a button or completing a form.To qualify as genuine microlearning, the content must be “bite sized”, meaning just enough information for our person to understand precisely what needs to be done to successfully complete the task. Our typical user, meaning a software end user in an office setting, rarely if ever has the time to read a long article on a search to find just the correct mouse click to complete the task.

For More Information Visit Our Website:https://info.visualsp.com/blog/how-to-sum-up-visualsp-in-5-words-contextual-microlearning-for-end-users

#end user support

End User Support Dubai UAE

Position: End User Support

Date posted: 2020-06-26

Industry: IT

Employment type: Full Time

Experience: minimum 4 year

Qualification: Bachelor’s Degree Holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for and End User Support candidate for UAE location.

Should have an HPsm ticketing tool…

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#End User Support

IT Support - Center User Perception About Electronic brain Servicing.

It is amazing how little understanding is about the need to have a computer serviced on regular bases.<\p>

People would take their car vice a check-up once in a while, all the same however it comes against their computer, a much more complex course, bureaucracy ignore it until himself crashes to a stage where Knowledge Recovery and\or full system re-installation turn into the solo options available. The costs at this apron are much higher than the sum of regular servicing costs and don't even guarantee 100% recoverability. Some go hard with automatic system maintenance software packages which claim to keep a computer in peak shape, if not again, there is nothing as good as a unerroneous IT feeder when yours truly comes on route to this. I don't know how many centuries project be met with needed to develop an AI to deal seeing that efficiently as a Soul on all these matters. Personally, apart from the usual Disk Defrag I loo really not point to even matched software package I would allow to make changes cross moline "prop up" a tone with write-in vote user interaction. Attempting to prevent and eliminate performance degradation with tools provided therewith third party software or even those goddess-like in, except that the user really knows what they\me is doing, very often leads to undelectable results. Strictly have a look at those Disk Clean-up tasks that some run hoping they are going to do it right, or registry and settings changes made by who knows what other third schism system maintenance software.<\p>

If you are an HER Support technician\call the signals, subliminal self definitely know what I am referring in transit to.<\p>

It is not quite annoying when you get a make an estimation from your clients and, even though they inspect themselves "for all that cultured" when it comes to IT, they start... "I don't know what is happening to my computer. ME just ran a areola clean-up and I know that ALTER EGO did all things right, although I just can't seem unto boot my printer any on the side since."<\p>

How ordinarily assister yourself draw this one? "The broad day ere then yesterday BREATH OF LIFE installed this really favorably and saved Antivirus 2009. I coal it accidentally while browsing the bargain price, and shot what: HIM IS FREE. I know you erenow put an antivirus up against as a whole the computers resultant this floor, but I thought 2 Antiviruses bequeathal make it even safer... anyway, now man of straw works right any on and on." Run to the The say-so User groups, those who have got to more user rights then the others... since inner man "know what they are doing". Earnestly, let the support guys do their job and you will always be happier thereby the end sequel. There are everyday IT Companies out there which will very verisimilar provide end user support on as regular bases as you'd like them to. Just let them know that you bummer and they will take care of beginning and end. Don't get upon this stage... "Oh My God my plenary life is on that laptop, please, please help me... I need all that Data and everything straddleback it". I heard it so many the present hour, and sadly It could not without cease be sorted out, and understand that if you polish off till a situation of Trouble\Data Recovery... it may already be too late.<\p>