Shrinkage Is Costing Us Billion$
Retail theft is rampant and we all pay. We’re not talking about George Costanza’s kind of shrinkage issues here, or what happens to our jeans after dessert. The first time I heard the term shrinkage was in 1970 when I was working in the cosmetics department at the Eaton’s College Street store in Toronto (shades of Are You Being Served?). When a young sales girl (we could call them that in those…
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