Me: Do you have any discounts like AAA or AARP?
Woman on phone: No, I wish I did.
But actually, I used to have AAA with my ex-husband, but then we got divorced and now I don't have it anymore.
ME: Ok....Well the rate is...
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Me: Do you have any discounts like AAA or AARP?
Woman on phone: No, I wish I did.
But actually, I used to have AAA with my ex-husband, but then we got divorced and now I don't have it anymore.
ME: Ok....Well the rate is...
#werentrooms
"Hi I’m calling from California. Do you rent rooms?” Why yes, that’s exactly what we do.
“Did my husband come through here?” ... I’m sorry I don’t know who your husband is?
People, pay attention to what you are doing when you book reservations.
Just because the website has a picture of your hotel, does NOT mean you are on the hotel’s website! READ.
“I saw online that your rooms have refrigerators in them. Does that mean they have microwaves?” Refrigerator ≠ microwave. Refrigerator = Refrigerator.
“We have a reservation for [Doe]” I’m sorry I don’t have anything under for [Doe]. Could the reservation be under a different name? “Maybe [John]?” No, I mean a different last name? “[Doe]?” No, a different last name? Did someone else reserve it for you? “It should be under [Doe]” I’m sorry I don’t have anything under [Doe] at all. “Oh maybe it’s under [Jones] since she paid for it” -_-
When you book your shit through a third party, ALWAYS verify your shit.
Some free advice: When you book your shit through a third party, ALWAYS verify your shit. Then you won’t show up to a hotel on the day you’re supposed to have your reservation, without a reservation. I’m sorry I have you scheduled to arrive April 17th through Hotwire. “No I booked it for today!” I’m sorry this reservation was made through Hotwire arriving on the 17th. I do have rooms available if you would like to call Hotwire to have them change the date for you.” Gives me the dirtiest look like I’m the asshole “How do I that?” All you have to do is call Hotwire and have them change the date for you” “Yeah how?” “Your confirmation of the reservation should have a customer service number on it for you to call” “Hmpf” and out the door he goes.