Helpline...
I’ve finished my training and gotten past having my calls monitored at Family Lives...on Thursday I had my first solo calls and it was both exciting and frightening. I worry that I’ll do something wrong and will end up breaking someone...I’m happy to report that didn’t happen on Thursday.
My biggest and baddest call last week was a woman in her mid 30s who has a 7 year old daughter who started being violent towards her a year ago. Nothing traumatic happened to the child around that time...I found myself starting to judge her as a bad mother till she told me what she’s done to help her daughter. She’s consulted with the school and found there is no change, her GP referred her to be tested for ADHD and anything else that might be affiliated, and she has a referral for CAMHS.
Mom has had to put locks on her doors to keep the daughter out while she’s sleeping...it’s escalated to a point where she no longer feels safe. Fortunately her parents help to defuse the situation and take the daughter themselves when things are getting further out of hand.
I have to say I’m shocked at how I jumped to judgement on this woman...it was a great lesson to me regarding judgement. I had judged her and the reality was she was a caring woman who sought any help available for her daughter. She had done all of this knowing that social services may have intervened and taken her child from her.
I hope I helped her as much as she helped me...she allowed me to see a weakness I thought I had under control.
Thank you call number 1.









