Integrity and honesty as a contractor
I was called to help a friend remove some old wood paneling in his home, since he injured his hand when trying to do it himself. Turns out, the guy needs a lot more help than that. It seemed that his family room had flooded out during a recent very bad storm - and he hired someone to come inspect for the source of the water damage and fix it. He paid nearly $3,000 for the guy to come do the repairs; the person he hired is not a licensed and insured contractor, and unfortunately, was in over his head.
As it turns out, there have been on-going leaks for some time, and this resulted in a significant amount of black mold growing behind that old wood paneling, on the walls, and in the insulation. Additionally, the framing that supports the dry wall is all rotted out from continuous moisture and mold. So, what he really is dealing with is mold remediation and some fairly extensive repairs. The other repair guy only removed a small amount of the wood paneling and dry wall, so did not notice the extent of damage or the black mold.
My friend said it looks like the 14 stitches that he had to get in his hand are more of a blessing than a curse - because otherwise, he wouldn't have called me, and the damage would go unrepaired and the mold unremediated.
We all have people we look up to - for me, it's Mike Holmes (Holmes on Homes) - he always says, do things right, the first time. Not only is he incredibly knowledgeable, he stands on integrity and honesty. As a contractor, our business is built on reputation. What this means - doing the right thing, delivering quality at fair prices - not only serves your customers, but in the end, it serves your business too. I strive to leave every job with a very satisfied customer, and hope to never have a claim filed against my insurance!
The point I'm making is this: As contractors, we owe it to our customers to dig deeper - a licensed and insured contractor should know that with moisture there is at least the possibility of mold and/or additional damage, and so we need to look for it. As homeowners, please don't leave your biggest investment in the hands of some guy that does some repair work "on the side". It may seem like it's saving you money, but in the long run, you run the risk of it costing you much more.