So we have this regular who we call Crazy Cab Lady (I don’t know why, that’s what I was told when I started). She comes in at least three times a week and gets the same thing.
She gets a UP2 with half Green Goddess Cobb salad and half Turkey Avocado BLT (BUT MAKE THE SANDWICH TO-GOOSHSJSGRDVSJ). No drink, but she still complains about not getting the pastry for 99 cents every. Single. Time. And she always wants the same pastry.
“A blueberry scone with the least amount of powdered sugar.” Its half and half. I can’t take it off. It was brushed on before it was baked.
She then proceeds to go to the pick up window and leeeeean over the counter, reach out her arm, and direct everything because she obviously knows where everything is and knows how to do the job better than the line workers who are paid to know it.
She also makes the other customers super uncomfortable all the time. She’ll come in, stand at the counter like she isnt about to order the exact same fucking thing, and try to make small talk with the other customers who are trying to figure out what they want. And it’s always compliments about Panera? Like, lady, you dont need to sell this place to them. They’re here. You’re going to make them either leave or end up eating YOU because they couldnt concentrate long enough to pick out a damn panini.