Dec 8, 2022
ISO/IEC 19770-1 is a framework of ITAMS processes that enables an organization to demonstrate that it is performing software asset management to a sufficient standard to satisfy corporate governance requirements while also ensuring effective overall support for IT asset management. ISO/IEC 19770-1 standard is related to Service Management and includes 27 process areas, each with objectives and detailed outcomes. The standard also advocates a tier-based approach to allow organizations to adopt ITAMS processes that are appropriate for their needs and size.