Pull quote: āHere at my place of work we donāt officially support Zotero or Mendeley, and havenāt spent much time figuring out how to get the most out of even the bibliographic management packages we do officially support.Perhaps we should spend more time with these, not just to support ābibliographic managementā needs, but as a method to get users from the open web to authenticated access to an appropriate copy. Ā And perhaps we should do other R&D in ābookmarklets'; in machine learning for citation parsing so users can just paste a citation into a box (perhaps via bookmarklet) to get authenticated access to appropriate copy; in anything else we can think of to: Get the user from the open web to licensed copies. Ā To be able to provideĀ some useful help for accessing scholarly resources to our patrons, instead of just serving as a checkbook. With some library branding, so they recognize us as doing something useful after all.ā















