I think new Madame Loretta lived in a large religious family, where she was not given any attention, which is why she began to suffer from hoarding. But her parents didn't like it and they sent her to a monastery, where they tried to "re-educate" her, but in the end they considered her just crazy and gave her a separate small estate, where her hoarding only worsened due to loneliness and stress. She was just left to rot alone in a big house
Besides collecting, she often enjoyed walking at night with a candle holder. Because it was at this time that she could observe people from the outside and not feel alone in this world. But she understood that they had all rejected her, that she would never become a part of society. She despised them all, but she also wanted to feel at least some kind of life. The only person she continued to communicate with was her twin sister (correspondence by letters)
Is there also a reason why she hates alcohol? Alcoholism was a big problem in her large family, as her father and brothers drank a lot
Lori doesn't remember how she died or what happened to her, but she remembers the fire from the fallen candle. That's how she ended up at Gregory House. At first, it was very difficult for her to adapt, as she lost a lot of valuable things and behaved very unsociably and even aggressively. When Gregory found out from her the reason for this behavior, he gave her a lot of antiques that he could only find. It was also a very long process so that she could somehow overcome hoarding, so Gregory, Harper and a few other residents somehow managed to help her get rid of it, as they did not want the hotel to turn into a garbage warehouse. That's how she opened her antique shop. She's still a little greedy, but if she trusts a person, she can sell them her goods, making sure her treasures are in safe hands. She appeared long before Clock Master and many other guests, so Gregory is very good friends with her
Sometimes she still has the old habit of wandering around with a candlestick. She can be seen at night, walking through dark corridors. She doesn't bother others with this, but just watches and sometimes talks to someone