You use it when you're talking about a group of people collectively. When used to describe a single person, it's an improperly used pronoun that should be assumed to describe a person with a fragmented reality, possibly split personalities.
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You use it when you're talking about a group of people collectively. When used to describe a single person, it's an improperly used pronoun that should be assumed to describe a person with a fragmented reality, possibly split personalities.