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411 Connect: in English or Español?

Back in the day, the only way you could have a cell phone was to sign up for a two-year contact. Some times I cried like la llorona at my bill. My schedule has been opposite to most normal folks for a long time, so it was way too easy to go over my 300 minute limit or I would have to call before 9:00 p.m. when calls would be "free." Because I was locked into a contract, I could not take advantage of other providers who had a 7:00 p.m. limit.

That all changed in 2006! I heard about a couple of pay-as-you-go/no contract providers and asked around about what people use. A grad student I knew turned me on to NET10. In 2006, it was ahead of its time, having tapped into an audience that could not afford the other providers (which now includes me).

NET10 is owned by América Móvil (AMV) which is owned by the world's richest man Carlos Slim Helú - a former math teacher in Mexico City. The stock did pretty well for the longest time. It was trading a $40/share then split July 1, 2011. It had not suffered in the same way many other stocks did in 2009.

Any who... NET10 has saved me plata! I continue to research other companies as my needs have changed, however, and would LOVE to hear your experiences!

Until I leave NET10, speaking Spanish has come in handy on 411 Connect. I rarely call information, but recently had to a couple of times this month. The first time was on a Sunday a couple of weeks ago.

Voice recognition has been a joke for a long time now. Even with my clearest diction, the robot would ask "Did you mean __________?" with __________ having nothing to do with what I had just said. Inevitably, I would be transferred to a live person after screaming while on hold listening to cheesy music. I was shocked that a recorded advertisement is now added to the cheesy music! Oh, the minutes I wasted on that call!

Out of curiosity, I redialed 411 and choose the Spanish option. Spanish assistance was was not offered on weekends because they did not staff weekend Spanish-speakers.

During the week, again, out of curiosity, I chose the option for Spanish 411. I was IMMEDIATELY connected to a live human being!!!

So, what are some morals to my blog entry?

Communicate with your connections as to what products they use. You may be surprised how cheap you can live!

If you're an entrepreneur, think about who is NOT being served today.

Math teachers, literally, rule!

Choose Spanish if calling 411 connect on weekdays. You'll save time which IS money!

#Net 10 #pay as you go #no contract #cell phone #Carlos Slim Helu #America Movil #411 connect