CODED BIAS (2020) dir. Shalini Kantayya
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CODED BIAS (2020) dir. Shalini Kantayya
Antidote BBS
i learned that Valve founder, Gabe Newell, attended Harvard in 1980 but dropped out to work at Microsoft in 1983. He spent 13 years working at Microsoft. Later, he stated he learned more in 3 months at Microsoft than he ever did at Harvard (x)
Do you have any suggestions on how to become better at negotiation as a soft skill in tech? I’d love to solve problems across departments but I feel like I don’t have enough experience in each department or know how to navigate it.
Off the top of my head:
1. Build relationships with key decision makers. Most things in life, not just business, are relationship dependent. The success of your ideas will largely live and die on two things: the effectiveness of your execution and the strength of your relationships. The fastest way to build strong relationships is to deliver positive impact. Ask: "What can I take off your plate that’ll help you achieve your goals?" This establishes you as a reliable party and a friendly face. It’s a quick way to build social capital and become allies with the people who make the final call when you’re stuck and need to be unstucked.
2. Understand their goals. Ask: What are their OKRs (objective and key results) and KPIs (key performance indicators)? How do they measure excellence? How close (or far) are they to them? What are their leaders prioritizing on their roadmap? To find these, look for metrics dashboards, newsletters, quarterly reports, and attend meetings that share out performance. This will give you instant insight into their current state, their pain points, and their destination. This equips you to go into negotiations with eyes wide open.
For example, if you know the Finance department was over budget last quarter and they got in trouble for it, then proposing an expensive project probably isn’t going to fly. However, now that you know this, you can anticipate and manage resistance: "Project A is going to cost $$$ which I know may be a concern but we expect an ROI of $$$$$ by [date] that will more than compensate for the cost." Information is power.
3. Present options, not just a single solution. If you’re tackling a tough problem, come with two or more options, not just one, even if you really favor a particular solution. This shows other people that you’ve done thorough research, explored alternatives, identified trade-offs (pros and cons), and calculated the impact of your actions outside of just your department’s needs. Above all, it signals that you’re open to input because you’re coming to them to begin a discussion instead of dictating an order.
A simple example would be something like this:
“I’ve ran the numbers and narrowed down our options to these 3:
If we hire 2 more engineers, it’ll cost $200k, but we can launch 10 products on our roadmap
If we hire 1 more engineer, it’ll cost $100k, but we can launch 5 more products on our roadmap
If we hire 0 engineers, it won’t cost us anything, but we’ll need to cut 5 products from our roadmap
Based on these options, I recommend hiring 1 more engineer. Even if this puts us over budget, we can launch our 5 top priority products by the end of year and still hit our metrics. I’d like to get your input and hear your thoughts on this.”
Iterate until you reach an agreement.
And sometimes there are no good options (ex: your solution requires working weekends to get things done), and if that’s the case, then suffer together. Don’t be a seagull-- seagulls shit on people and fly away-- be present and accountable. If you propose a tough solution that requires other people to suffer, then be there in the trenches with them. This earns respect and trust that’ll last beyond one project.
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But we had forgotten that alongside Orwell’s dark vision, there was another—slightly older, slightly less well known, equally chilling: Aldous Huxley’s Brave New World. Contrary to common belief even among the educated, Huxley and Orwell did not prophesy the same thing. Orwell warns that we will be overcome by an externally imposed oppression. But in Huxley’s vision, no Big Brother is required to deprive people of their autonomy, maturity and history. As he saw it, people will come to love their oppression, to adore the technologies that undo their capacities to think.What Orwell feared were those who would ban books. What Huxley feared was that there would be no reason to ban a book, for there would be no one who wanted to read one. Orwell feared those who would deprive us of information. Huxley feared those who would give us so much that we would be reduced to passivity and egoism. Orwell feared that the truth would be concealed from us. Huxley feared the truth would be drowned in a sea of irrelevance. Orwell feared we would become a captive culture. Huxley feared we would become a trivial culture, preoccupied with some equivalent of the feelies, the orgy porgy, and the centrifugal bumblepuppy. As Huxley remarked in Brave New World Revisited, the civil libertarians and rationalists who are ever on the alert to oppose tyranny "failed to take into account man's almost infinite appetite for distractions." In 1984, Huxley added, people are controlled by inflicting pain. In Brave New World, they are controlled by inflicting pleasure. In short, Orwell feared that what we hate will ruin us. Huxley feared that what we love will ruin us.
Neil Postman, Amusing Ourselves to Death, Public Discourse in the Age of Show Business
[26.9.2020]
i understand nothing i wanna cry anyways yey autumn ! what a pretty pic ✌️😭
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