#ordering kiosk

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Discussing Restaurant Technology, GRUBBRR Self-Ordering Kiosks, & Customer Experience

Article by Jonathan Bomser | CEO | Accept-Credit-Cards-Now.com

The restaurant industry is undergoing a technological transformation, with self-service kiosks changing the way customers place orders and improving overall efficiency. Leading this shift is GRUBBRR, a provider of cutting-edge GRUBBRR Kiosks that are revolutionizing restaurant technology and enhancing the customer experience.

The Surge of Self-Service Kiosks Self-service kiosks have ushered in an era of convenience in the restaurant industry, allowing customers to take charge of their dining experience. They simplify the ordering process, enabling patrons to effortlessly browse menus, customize orders, and handle payments.

GRUBBRR Kiosks: A New Ordering Paradigm GRUBBRR has redefined the ordering process with its self-ordering kiosks, celebrated for their user-friendly interfaces, robust functionality, and seamless integration with various restaurant systems. These kiosks go beyond order placement; they enhance overall operational efficiency.

Elevating Customer Experience Through Technology Restaurants are increasingly leveraging technology to provide exceptional dining experiences. GRUBBRR understands the importance of innovation in ensuring customer satisfaction. Their self-ordering kiosks reduce wait times, minimize order errors, and cater to the growing demand for digital interactions.

Effortless Credit Card Processing The integration of credit card processing services ensures swift, secure transactions that cater to both customer and business preferences. Accepting various payment methods contributes to a seamless and customer-centric environment.

Point of Sale Systems for Small Businesses Small businesses often grapple with unique challenges, and technology choices significantly impact their growth. GRUBBRR Kiosks offer a comprehensive solution for small restaurants, empowering them to compete on a larger scale with a professional and efficient ordering system.

Optimizing Financial Transactions with Merchant Processing Services Efficient financial transactions are essential for any business. GRUBBRR complements its self-ordering kiosks with robust merchant processing services, ensuring seamless transaction handling for businesses.

Online Payment Acceptance As online transactions become increasingly common, the ability to accept credit cards online is vital. GRUBBRR meets this shift in consumer behavior by enabling restaurants to seamlessly accept online payments, catering to tech-savvy customers and expanding revenue streams.

Navigating the Digital Landscape with E-commerce Gateway Systems To stay competitive, restaurants must strategically navigate the digital realm. GRUBBRR not only facilitates online payments but also provides robust e-commerce gateway systems, bridging the physical and digital aspects of a restaurant. This integration enhances online presence, reaches a broader audience, and boosts brand visibility.

The integration of GRUBBRR Kiosks and related technologies marks a pivotal moment in the evolution of the restaurant industry. By embracing self-service kiosks, credit card processing services, and e-commerce gateway systems, restaurants are shaping the future of dining experiences. GRUBBRR stands at the forefront of this revolution, empowering restaurants to thrive in an increasingly digital world.

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Digitizing fast food workers

I think I am 1 of only 7 people in the world who actually likes the Filet-O-Fish sandwich from McDonald’s. That said, I rarely go, maybe only after a fancy small plate dinner. You know, the kind where you leave starving and you’re desperately searching for a burger on the way home just so you can go to sleep full.

I have, however, been noticing the introduction of their digital ordering kiosks, which are part of the McDonald’s Experience of the Future strategy. The plan is to replace human cashiers in at least 2,500 U.S. locations by the end of this year and in another 3,000 locations by the end of 2018. By 2020, the majority of U.S. locations should have “EOTF” in place.

Because of this, analysts are raising their price targets for McDonald’s. They are also attributing its surging stock price to these new operational efficiencies. MCD is up about 26% YTD. And you can bet the ROI math on these kiosks only looks better if/when minimum wages increase.

This isn’t necessarily groundbreaking news, but if you’d like to dig into some of the math behind why customer-facing fast food workers are clearly going to become a thing of the past, you can do that here.

I did want to single out one stat that I came across when researching how I will be experiencing Filet-O-Fish sandwiches in the future. 

More than 70% of all McDonald’s sales in the U.S. happens via drive-thru. This stood out to me as being an extraordinary number, not because I don’t believe it, but because it very clearly speaks to urban-suburban form. It is saying that more than 70% of sales are happening in geographies where it’s actually feasible to have a drive-thru window.

That’s not possible at the corner of Queen and Spadina.

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Discussing Customer Experience, GRUBBRR Self-Service Kiosks, and The Covid Effect

In today's ever-changing food service industry, keeping up with the times is essential for success. Self-service kiosks have gained traction as a means to enhance the dining experience. With the challenges brought on by the Covid-19 pandemic, the adoption of cutting-edge technologies such as GRUBBRR's self-service kiosks, which seamlessly accept credit cards and streamline payment processing, became vital for both businesses and customers.

The Transformation of the Customer Experience At the heart of any thriving business, particularly in the food service sector, is the customer experience. GRUBBRR, a prominent provider of self-service kiosks, has been a pioneer in reshaping this experience. Their kiosks are thoughtfully designed to boost efficiency, precision, and overall satisfaction.

Before the pandemic, self-service kiosks were seen as a convenient addition to the dining experience. They empowered customers to leisurely browse menus, customize their orders, and make payments using these user-friendly kiosks, creating a more personalized experience. However, with the arrival of Covid-19, the role of these kiosks transcended mere convenience.

The Pandemic's Influence on Dining The Covid-19 pandemic caused a seismic shift in how we approach dining out. Restaurants had to pivot their operations to ensure safety and compliance with social distancing guidelines. The demand for contactless solutions, including self-service kiosks that accept credit cards and streamline payment processing, surged.

Customer preferences underwent a significant shift during this period. Customers sought minimal physical contact with surfaces and staff. Businesses had to adapt to these evolving expectations. Self-service kiosks, like those offered by GRUBBRR, provided customers with a way to place orders without physically handling menus or engaging closely with waitstaff.

Enhancing Safety and Efficiency with Self-Service Kiosks For restaurants striving to provide a safe and efficient dining experience, GRUBBRR's self-service kiosks emerged as a savior. Customers gained access to full menus, the ability to customize orders, and an option to pay through these kiosks. This eliminated the need for physical menus and reduced direct interaction with staff. By accepting credit cards and optimizing payment processing, these kiosks ensured swift, secure, and contactless transactions.

The merits of self-service kiosks stretched beyond safety considerations. They elevated operational efficiency by minimizing order errors and wait times. With self-service kiosks, customers could carefully peruse menu options, ultimately leading to heightened satisfaction and improved order accuracy.

Merchant Account Processing: A Streamlined Solution An indispensable component of the self-service kiosk ecosystem is merchant account processing. GRUBBRR's kiosks are intricately linked with payment processing systems to guarantee secure, reliable, and swift transactions. This integration empowers businesses to seamlessly accept credit cards, delivering a hassle-free payment experience to customers.

By facilitating seamless payment processing, self-service kiosks ensure that customers can wrap up transactions without any glitches. This heightened level of convenience not only enriches the customer experience but also aids businesses in streamlined operations and the maintenance of a consistent cash flow.

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Redefining Dining: Elevating Restaurants with Advanced Self-Ordering Kiosk

Article by Jonathan Bomser | CEO | Accept-credit-cards-now.com

Starting November 1 at 11:00 a.m. EST. and every Monday and Wednesday after.

REGISTER NOW FOR THE FREE WEBINAR: TouchSuite.com/grubbrr-webinar

Limited Space Available

In the ever-evolving landscape of the digital era, the restaurant industry continually adapts to stay competitive. Restaurant owners grapple with challenges such as increasing costs, labor shortages, and a growing demand for integrated dining solutions. In this context, self-ordering kiosks emerge as a significant innovation in the dining sector.

What Sets Self-Ordering Kiosks Apart? Self-ordering kiosks offer several advantages, including streamlined operations, increased profits, and an enhanced dining experience. A recent webinar series by TouchSuite and GRUBBRR explores the profound impact of these systems, scheduled every Monday and Wednesday from November 1st at 11:00 a.m. Eastern Standard Time. These sessions delve into the role of self-ordering kiosks in boosting sales, reducing labor costs, and enhancing the overall dining experience.

The Benefits of Self-Ordering Kiosks: More Orders, Higher Revenue, Satisfied Customers GRUBBRR and Samsung have collaborated on a solution tailored for restaurant entrepreneurs. This cutting-edge technology is designed to boost revenue, reduce operational costs, and enhance the dining experience. Here's how:

Intelligent Upselling: The Samsung System, powered by GRUBBRR, utilizes smart technology to increase the average bill, leading to higher revenue.

Task Automation: By automating routine tasks, restaurants can reassign staff to more critical roles, reducing expenses, and improving the dining atmosphere.

Operational Excellence: Features such as automatic menu synchronization, user-friendly self-ordering activation, and upselling capabilities make restaurant operations seamless.

Prioritizing Health and Safety In today's health-conscious world, these systems come equipped with FDA-approved antibacterial screens, ensuring a safe interface for both staff and customers.

Why Choose TouchSuite and GRUBBRR? TouchSuite, a leader in transaction processing, is known for pioneering solutions. Their partnership with GRUBBRR, experts in self-ordering technology, reflects their commitment to supporting restaurant owners. Their combined solution increases revenue, lowers costs, and enhances the customer experience. Plus, TouchSuite provides excellent support for any GRUBBRR-related inquiries.

The restaurant industry is at a turning point. Faced with a range of challenges, innovation and adaptation are essential. Advanced self-ordering systems offer a promising solution. For those interested in delving deeper, the webinar series by TouchSuite and GRUBBRR is a must-attend event.

Whether you're a restaurant owner or simply intrigued by the future of dining, it's time to explore the world of advanced self-ordering systems. Dive in, learn, and be at the forefront of the dining revolution!

For more insights and to reserve your spot for the upcoming webinars, visit TouchSuite.com. Seize this opportunity to redefine your culinary venture.

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Taco Bell: Preview of the future

Fun fact #1: Taco Bell's headquarters is in Irvine.

Fun fact #2: My family grew up in Orange County. Not in Irvine, but near enough that we could go there if we had a reason.

Back in the 1990s or so (I remember that I was a kid at the time, but no more specifically than that—keeping in mind that I was a kid twenty some years ago) we were in Irvine for reasons, and we stopped at a Taco Bell there for dinner.

I remember it being an actual restaurant, so this wouldn't have been in the HQ itself, but the proximity explains what we saw there.

Self-directed ordering kiosks.

In the 1990s.

(I remember them having touchscreens, but that could just be my memory playing tricks on me.)

I was so excited. I took to it like a duck to water and had just about figured it out when my parents gave up on it and we went up to the counter to order the boring way.

So I never did get the complete Taco Bell self-ordering experience, but I got a taste of it, a good 10 or 15 years before self-checkouts and ordering kiosks became commonplace.

I know of one McDonald's, on Sutter here in San Francisco, that has (definitely touchscreen) ordering kiosks not unlike the ones Taco Bell had, and there's at least one Panera that has smaller order-it-yourself touchscreens scattered about the ordering area.

But I've never seen a Taco Bell with those kiosks since. And I still miss them.