A word from your local GrubHub/DoorDash/PostMates driver
I’m a Grubhub driver here, here’s a few things that will make both you the customer happier and me the driver happier 1. DO NOT ORDER DRINKS
Listen, if there is one thing we Grubhub/Postmates/DoorDash drivers hate the most its getting drink orders.It’s one more thing to juggle and this one is decidedly more fragile than the meal; they can spill (In a recent experience I had to deliver four sodas from KFC in the middle of a rainstorm, and the drink holder disintegrated) Trying balance 5 drink orders in a car with only two cupholders is not making any of our lives easier. Now if it’s like, a smoothie place where the whole POINT is the drinks; I get that. But if you can avoid it, please for the love of god don’t order drinks. Just drink something at home. Without drinks to balance we can get the food to you quicker.
2. Want your food faster? Tip us on the app
Don’t get me wrong; we LOVE cash tips! The thing is though that GH base pay is kinda shit. When you tip us on the app it adds to the total GH pay and that’s the total we see when the offer comes through on our end Example: You wanna order in some Taco Bell. You’re planning to pay us say a six dollar tip in cash. That’s awesome! But when we get the offer on our end it looks like “Make 4 dollars to deliver this persons tacos”; and a lot of GH drivers ignore very low paying offers; we’re paying for gas, we need to at least break even. Even though we drivers work for a big company we’re basically independent contractors and we can choose to not take an offer that comes out way... our companies love to punish us for being picky, but we have the right to refuse
Now, play this same scenario again but this time you tip us on the app, and to us that looks like “Make 10 dollars to deliver this persons tacos” Now THATS more like it! Your offer will be picked up extremely fast and therefore you get your food quicker! Side note: If you ARE going to tip us in cash, please specify this and let us know ahead of time in the notes section, like, where you would put instructions for the driver coming up to your place
3. Double Check the address of the place you’re ordering from
I work in an area that’s spread across four towns (Ormond Beach, Daytona Beach, Port Orange, and New Smyrna Beach specifically) and I can’t tell you how many times someone will order something unassuming like KFC but they’ll accidentally order it from a restaurant TWO TOWNS OVER when there’s already one in their town Sure, I may get paid more for the distance; but there’s kind of a point where you have to ask if it’s worth it or not. It’s more wear and tear on my car and it’s more time for you the customer has to wait to receive your food Make sure the place you’re ordering from is the correct address to save you money and time, and save us trouble
4. KEEP YOUR PHONE HANDY AND BE AVAILABLE
Sometimes we the driver need to reach you (Gate we can’t get past, apartment building we can’t find, 30-50 feral hogs have surrounded our car...) and if we can’t get ahold of you that’s more problems for both of us. If you don’t answer the door and you’re unreachable after multiple attempts, we’re stuck holding the bag. We gotta call up our driver support system, and if THEY can’t get ahold of you themselves, then they tell us “Screw it, keep the food, go to your next delivery”
NEITHER of us wants that: You don’t get your food, and we’re stuck with extra shit in our car while we have to go deliver more food. The idea of free food is killer for sure, but it’s one more thing we have to deal with/dispose of, and calling up the driver support system is a hassle in and of itself, ask ANY driver. Like, sure, I may have gotten free food from someone elses neglect; but what am I going to do with a family-sized KFC meal that there’s no way I can possibly eat on my own, and there’s no one homeless around to give it too? I can’t just throw out perfectly good food and you see what I mean? Be available and have your phone nearby! Your dinner may depend on it
Keep all of this in mind when ordering your meal and things will be much smoother for you, I promise












