how to renew a prescription in 2025
Step 1: Submit a renewal request to your doctor's office
Step 2: Receive an "incomplete information" notice from the pharmacy. Belatedly inform your insurance company that your PCP has changed
Step 3: Receive a "refill is too soon" notice from the pharmacy. Inform your pharmacist that you last got a 30-day supply of this medication 2 months ago, so it cannot possibly be too soon
Step 4: Hear from your pharmacist that your doctor's office hasn't submitted a prior auth, which it needs to do because your doctor changed. Contact doctor to ask for a prior auth
Step 5: Hear from your doctor that the prior auth came through. Contact pharmacist to inform him
Step 6: Hear from the pharmacist that your prior auth is not in the system. Contact Doctor and ask them to double check
Step 7: The doctor says your prior auth was definitely approved. Wait a day to see if the computers catch up, and then ask the pharmacist to check again
Step 8: The prior auth is still not in the system. The next day, send an in-app message asking the pharmacist to just fill it out-of-pocket if it's still not covered, because you are running out of time to fill the script
Step 9: After not hearing back from the pharmacy for a day, send a phone message to the same effect
Step 10: Receive a call from the pharmacist telling you that due to a new law they cannot fill this script out of pocket unless the insurance company informs the pharmacy that the script is denied. The insurance company is not approving or denying the prior auth for the pharmacy, so the scripts cannot be legally filled. Briefly freak out, then offer earnest condolences to the pharmacist because it sucks that having this conversation is part of his day job
Step 11: Contact your doctor's office and very sweetly and politely ask them to rip your insurance company a new asshole
Step 12: I'll let you know when I find out 🙃🙃🙃