https://goo.gl/ZM7DvQ Global Front Office IT Production Support Manager - Investment BankSalary: circa £100-120K base (potentially negotiable) benefits bonusLocation: LondonA leading global investment bank are looking to hire a Global Front Office Production Support Manager as part of the transformation of Front Office Application Support. The manager will lead a global team of front office application support analysts (circa 50 globally) and the associated regional leads as part of a follow the sun model. The Application Support Manager will ensure effective change management for Front Office Applications, including service delivery, problem management, platform availability, stakeholder reporting and mitigation of risks.The global application support / production support manager will face off to the key global business stakeholders, building relationships and also helping to transformation and improve the application service for the front office investment banking environment.Ideal Skills / Experience:Front Office Production/Application support background - FX / Equities / Fixed Income etc are all applicable - should now be a Front Office Production Support Manager, eg Global/EMEA manager, unfortunately middle/back office would not be a good fit.Strong leadership skills, ability to lead a global team of circa 50 follow the sun model.Exceptional stakeholder management skills, facing off to business (eg heads of desk / traders) and technology management.Should ideally have worked for a global investment bank in front office, ideally Tier 1 IB.This is an ideal role for an EMEA / Global Application Support / Production Support Manager, who is looking for a fresh challenge in a top tier bank working on major change initiatives and transformation programmes in a global lead role in the front office. The bank are investing heavily whilst many banks are cutting back so this is an great place to be and has a strong career opportunities given its global reach and business facing capacity. ApplicationSupport