Identification isn't optional.
Too Cool For ID Lady: picking up for ********
Me: ok. Date of birth?
TCFIL: *gives date if birth*
Me: And I do need ID for one of these medications.
TCFIL: What?! Why?
Me: It's a controlled substance so Identification is required at pick up.
TCFIL: I don't need ID. The pharmacist knows me! I'm here all the time.
RPh: Mam, it's not optional, it's a law that ID is required for pick up. There's no way to override it.
TCFIL: Then I'll have to come back. This is ridiculous.
Me: Ok. Sorry.
After she leaves, RPh: I don't know her! Who was that?
About an hour later she calls back and yells at the pharmacist for not vouching for her so she can get her medications that she desperately needs. She's a regular patient that has gotten this many times before. She knows she needs ID.