🧾 Top 10 Shipping Mistakes – #10: Not Keeping Documentation
(If it’s not documented, it didn’t happen.)
Proper record-keeping is non-negotiable in freight. If you’re not saving BOLs, PODs, or claim details, you’re gambling with your business when things go wrong.
🚫 What Happens When You Don’t:
No proof for claims or chargebacks
Disputes drag on without resolution
Financial loss and frustrated customers
❌ Result: Lost money, lost time, and strained relationships.
Save digital copies of every BOL, POD, and invoice
Track all claim documentation and correspondence
Use cloud-based folders for access and backups
Create a simple, standardized doc retention workflow
📌 Pro Tip:
Build a shared folder system (like Google Drive or Dropbox) by shipment date, PO#, or customer name for fast retrieval.
🛡️ Documentation is your defense.
It protects your business and gives you the leverage you need when issues arise.
🙌 Thanks for following the Top 10 Shipping Mistakes series!
Let’s move smarter together.
Jay Rock
Freight Broker | FastCat Freight
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