#smrt systems

[smrt-systems]

SMRT Training: Storage Module

Never lose an order again. Manage every ounce of inventory. Have record of every piece on every shelf and rail.

Know where everything in you plant is at all times. Our Storage and inventory system operates on a mobile device. SMRT’s cloud- based system automatically updates to the whole system. Make a change in storage and the front counter knows immediately.

[smrt-systems]

Delivery & Detailing Updates

Hi everyone, We're excited to bring some fantastic new features to your SMRT System. Upon updating, you will notice the delivery app now includes a "Done" list, a newly configured scanning design, and other various usability improvements. 

We're introducing improved workflow and customization to the detailing module. This will allow you to deliver a more consistent service to your customers. Your detailer will now have a better view of customer preferences, as seen in the screenshot below. Please be aware that customer preferences are now located in the "special care" section. You are able to customize these preferences, both in detailing and on the customer website! Please contact support to learn more about customizing your special care preferences; call [phone] or use the in-app support interface.

Thanks for growing with us. The SMRT Team Copyright © 2016 SMRT Systems Inc, All rights reserved.

[smrt-systems]

SMRT Automatic Assembly is another part of our all-in-one dry cleaning software solution. Keep finished (but unassembled) pieces out of the workflow. Assemble multiple orders at a time. SMRT takes your location so you can assemble form any side of the rack. Order notification texts and e-mails are automatically sent to the customer as soon as order assembles. 

[smrt-systems]

The SMRT platform just had a big update, mostly concerning accounting and POS.

Customer Website

When a statement customer visits the website, they’re shown their full statement and can now add a card to immediately pay their balance. The card is saved and can be used for future payments.

Customer Payment

First off, we have a new panel under the customer account called Payment. This panel gives a full view of the customer’s account from a financial standpoint. Sales, invoices, payments and credits are listed in chronological order and show the ending balance on the top line. From here, you can add customer credits, manage payment preferences and send invoices.

In the above example, the customer is all paid up (due to our awesome automatic credit card billing), but the customer has been credited $11.49 so the ending balance is negative. By pressing the print button to the right of a payment, it’s possible to view, print and email a payment receipt. By pressing “manage card”, you can review the customer’s current credit card and add a new one. The card on file is working, but in case it was declined details about that would be shown.

Reports

We’ve created a detailed sales report showing sales broken by department and store/route. You can view intake for a specific day, but also show sales numbers for an entire month or even a year! When looking at the current day, the report shows live intake. It’s available under Accounting >Incoming Sales.

Another report we’re really excited about is the new income report. We’ve optimized this report to be as useful as possible for accountants reconciling your books. Each cell corresponds to a deposit amount you will see in your bank statement. We’ve separated American Express into its own line because those deposits show up 5 days later than other credit cards.

The new cash box report can be found under Admin >Cash box. It now lists individual cash transactions for a given day, and the difference at closing (if any).

Payment

The payment box has received a major overhaul. Orders between multiple monthly invoices can now be paid at the same time, instead of having to apply a payment to each invoice individually. You can now take payments in the system even when the internet at the store is down, it’s super fast and the clerk doesn’t even notice if they’re offline!

Receipts now show itemized pricing, including discounts to make it easy for the customer to see how much they’ve saved!

Advanced discounts can now be created and applied only to certain items. For example, below is how a $1 discount per shirt on an order is defined: