#techsupportfail

[zoneofwaiting]

I knew the 90s were making a comeback, but I didn't expect the entire entertainment center to stage a synchronized floating protest against modern streaming services.

[vulcanvoyager]

Data: I am capable of processing millions of calculations per second.

Geordi: Great, can you figure out why my toast always burns?

Data: I'm sorry, that’s beyond my capabilities.

[surrounded-by-id10ts]

How to not read a number

Customer: Can I get the extension for [whatever department]?

Tech: Sure, that number is 3 ones and a two

[surrounded-by-id10ts]

Ticket confusion

I understand the end user getting confused, but why do technicians refer to the wrong ticket ALL THE TIME???

I was asked to look at a ticket that was closed, nothing abnormal there. And I was given ZERO explanation why I was asked to look i to it.

What they actually meant is that they had a question about a related ticket.

Do these idiots (that get paid more than I do) not know how to communicate? Why tell me to look at A when they need me to look at B??

[mommyakajenna]

Hubby is on the phone with AT&T tech support...

He's spelling out his password, part of which contains Hailey's name. Hubs (on the phone with tech guy): "H-A-I-L-E-Y." Hailey: "Hailey!" Hubs (still on the phone): "H-A-I-L-E-Y." Hailey: "Hailey!!!!" Hubs (phone again): "H-A-I-L-E-Y." Hailey: "HAILEY!!!!!!! Why do you keep spelling my name?????!!!!!"