Adventures in Capitalism!
Or Why Trickster had a Panic Attack Today
So I’m a pretty chill person. I realize we live in a capitalist system and that until we fix some things, life is just gonna be like thatTM.
I changed jobs recently to get away from a shitty work environment and to free up some time to go back to school. I now work part time as a funeral home receptionist. It’s a fairly easy job, nothing too crazy, and I think I deal with death better than most with my pagan belief system.
So the place I work for is one of the ones that’s over watched (I hate to say managed...) by a dignified network. They set the sales goals and imho take away from the true mission of a Funeral Home to provide families with comfort and service during the darkest days of their lives. They’re really about them Benjamins....
To the point our sales team is entirely on commission. Yep.... the amount of money they take home is entirely dependent on how many contracts they sell. No base pay, but hey they do get health benefits! 🤮
Honestly, I hate that sort of set up because a) you’re employed by a company that takes the lion’s share from hundreds of sales reps and b) if you’re constantly trying to squeeze the most money possible out of someone are you actually trying to give them the best customer service? Or are you looking for that fat paycheck? Especially in an industry that should be looking to help people, and adding any additional financial hardship after a death is skeevy as hell.
I learn fact this from one of our sales reps who tells me she’s happy with this system. She’s “as red as can be” in terms of politics and thinks that if you’re in sales as a career, you should be able to work entirely off of commission, no base pay...... Gods above...
So I just block her out and ignore her as best I can, she’s young and dumb. But a few weeks after this convo, the lady who worked the front desk during the day either quits or is fired... I’m not 100% because two days before she leaves the company she’s shaking in anger and close to tears because they wrote her up for some stupid shit. She was literally written up for having to take off work to care for her sick kid....
Okay, I smell corporate fuckery there... she literally was doing a little bit of everything, not just working the phones, and they treated her pretty shitty...
So I start picking up day shifts. Fast forward to today, as I’m working an older Hispanic lady comes in asking about our pricing. By law, I have to hand her a list of our services and what they cost. No biggie at first, but Captialist-as-Fuck sales girl approaches and starts inserting herself into the convo as I’m trying to get a clear picture of what this lady wants (she’s asking about Direct Burials, no funeral) because she later reminds me “the sales team works off of commission....” yeah, good for you mate....
But what sets me off is a line about how “(previous front desk worker) used to take floral orders and stuff without giving them to the sales team” and how she hated that after the Hispanic lady goes with sales team member no2 (the less evil one i think....).The fuck? You lost out on small, pidly stuff like flowers? Oh noes! How could your capitalist ass survive?!
For some reason, I nearly shaking. Part of me is scared of retaliation... my mind goes back to how my ex-coworker left and the weird circumstances surrounding it. My extremely anti-capitalist ass is now scared that if I make a wrong move or decision that the salesperson will somehow orchestrate my unemployment.... like, it feels silly to admit but that was my thought process.
I just... ugh... I’m planning to bleed this place dry for a scholarship and then once I get my degree and can be a full-fledged funeral director, kiss this place and the dignified network goodbye. They very nearly own a monopoly on the funeral industry because they keep buying up funeral homes across the country and just adding what equivocates to an asterisk over the place’s original name, making you think they’re all individual places still... Nope....
Trickster needs some vodka....