#tylerpatterson

[typositivethinking]

Some polaroids I took staying in Laguna Beach for the night. The cliffs are beautiful in this area and at high tide there's basically no shore :)

[tmg-experience-design]

Te Papa App

The Te Papa app relates to our touch-points of connect, inform and inspire.

The splash screen is place to create an account or sign in. Upon tapping Create Login you are bought to the next screen:

This screen is the “create your profile” page. Here you add relevant details that Te Papa will use to help facilitate relevant topics to interests you have. You input your name, email, nationality, a display picture, and interests that are set up by Te Papa. The topics are set by Te Papa to make the user journey easy to understand, and to streamline users into specific categories to connect with each other. This addresses the personalisation macro-trend.

The home-feed is a central hub of the Te Papa app. It is catered to each individuals interests. This means that users will see comments and suggestions of other users with the same or similar interests as well as staff members posting about their ideas and upcoming exhibits. This is an incredibly vital part of the app because it plugs directly into the “Being a Forum for the Future” value outlined in the Statement of Intent released in 2014 by Te Papa.

Being connected is important to millennials and introducing them to the app, which is in a familiar and friendly platform design, will connect them to Te Papa in a modern way, adding to the current nostalgic and historic feelings they may have about the site. This also adresses the social connectivity and real time & authentic macro-trend.

The Te Papa feed is a place for Te Papa itself, it is a place to see new entries in their database, to see lesser known events happening within Te Papa, and to create an exhibit that can be shown on the Te Papa floor on one of 6 touchscreen for a month. This addresses the macro-trends real-time & authentic, consumer control, and social connectivity. It is relevant to Te Papa because it shares decision-making with iwi (tribes), communities and individuals with respect to management and understanding of their taonga (treasures). It also calls and address the ‘Access All Areas’ value Te Papa has as it aims to share its collections, skills and knowledge with the diverse communities across Aotearoa New Zealand and overseas.

Share your story is a place where you can share a personal narrative of yourself, friend, or family member that relates to a specific event that happened in history. This addresses the ‘Being a Forum for The Future” & “Connecting with People” intention values of Te Papa as it provides Millennials to share their ideas and family history with other users, adding to the experience and connection the app strives to create. Added stories can be liked and commented on by other users, creating a personal connection which covers the social connectivity & consumer control macro-trends.

Also the addition of stories from others educates users on another side to history. This side if history is the side that people usually don’t know or hear about and is interesting to Millennials as they desire to learn more about the world and especially New Zealand.

The competition aspect of the app inspires Millennials to share their own knowledge about subjects they find interesting. Instead of the usual museum exhibitions, Millennials will have the chance to connect and inform others with their interests and knowledge.

This voting screen is for users to vote on the moderated finalists curations adding to the interest Millennials would have towards each other and to their country for the following months exhibition touchscreen displays. This fosters community, sharing of authority, access of all areas, and connecting with people which are 4 of the intention values of Te Papa. 

The goal is that, by sharing their knowledge, millennials will become more aware of New Zealand’s vast history and the vast knowledge accessible to them through talking and connecting to others.

The exhibition competition also links to the on-site exhibition, bringing Millennials in to Te Papa in order to see the winning creation and to learn about subjects they may not have been able to access by themselves.

[tmg-experience-design]

Research about Transformational Learning | Jack Mezirow

Jack Mezirow’s conceptualisation of adult transformative learning: A review

Excerpt: Transformative learning theory is about becoming aware of one’s own and others’ tacit assumptions and expectations, and assessing their relevance for making an interpretation (Mezirow, 2000). Mezirow appropriates James Loder’s five steps for transformative logic and reorganises them to explain that, ‘comprehension involves a conflict, scanning, and construal, during the latter of which a constructive act of imagination occurs, resulting in an interpretation’ (Mezirow & Associates, 2000).

Excerpt: Communicative action allows human beings to interact with the world around them, with other people, and with oneself (with one’s intentions, feelings, and desires) and thus the validity of what is said, implied, or presupposed is of utmost importance for communication to persist and to allow meaning perspectives to affect the validation process and be transformed. The validation process initiates from the identification of a problem, through reflection, empirical or consensual validation, and imaginative insight to make a new interpretation. Throughout this process, meaning perspectives play an influencing role and when new interpretations are formed, transformation of meaning perspectives can occur (Mezirow, 1991a).

Excerpt too big to paste - p. 126: The domains of adult learning

Excerpt - p. 129: What follows is a discussion of the main concepts underlying the theory of transformative learning as expounded by Mezirow. In the discussion above we saw how these conceptualisations emerge in the work of three important thinkers whose work influenced philosophical and sociological thought in the last few decades. Mezirow’s theory, grounded in these traditions, espouses a process of transformation, which leads the learner from a moment of disorientation to a moment of transformative self-reflection that results in a perspective transformation.

Disorienting dilemma The ‘disorienting dilemma’ was one of Mezirow’s original findings. In his seminal work on the factors that impede or facilitate women’s progress in re-entry programmes for women, after a period away from formal education or the workforce, Mezirow assigned a disorienting dilemma as one of the major phases that such adult learners go through in their ‘personal transformation’.

Such a disorientation would move the agent ‘to adopt or establish new ways, and finally, integrates old and new patterns’ (Imel, 1998).

Clark (1993a), in her study on the impact of context on the process of perspective transformation, suggests that a trigger can go beyond a single moment or a single emotion. It can be caused by what she calls ‘integrating circumstances’.

Perspective transformation is the process of becoming critically aware of how and why our presuppositions have come to constrain the way we perceive, understand, and feel about our world; of formulating these assumptions to permit a more inclusive, discriminating, permeable, and integrative perspective; and of making decisions or otherwise acting upon these new understandings (Mezirow & Associates, 1990).

Transformative Learning Theory— An Overview

Perspective transformation explains the process of how adults revise their meaning structures. Meaning structures act as culturally defined frames of reference that are inclusive of meaning schemes and meaning perspectives. Meaning schemes, the smaller components, are “made up of specific knowledge, beliefs, value judgments, and feelings that constitute interpretations of experience” (Mezirow 1991a, pp. 5-6). They are the tangible signs of our habits and expectations that influence and shape a particular behavior or view, such as how we may act when we are around a homeless person or think of a Republican or Democrat. Changes in our meanings schemes are a regular and frequent occurrence. Meaning perspective is a general frame of reference, worldview, or personal paradigm involving “a collection of meaning schemes made up of higher-order schemata, theories, propositions, beliefs, prototypes, goal orientations and evaluations” (Mezirow 1990, p. 2) and “they provide us criteria for judging or evaluating right and wrong, bad and good, beautiful and ugly, true and false, appropriate and inappropriate” (Mezirow 1991a, p. 44). Our frame of reference is composed of two dimensions, habits of mind and a point of view. “Habits of mind are broad, abstract, orienting, habitual ways of thinking, feeling, and acting influenced by assumptions that constitute a set” of cultural, political, social educational, and economic codes (Mezirow 1997, pp. 5-6). The habits of mind get expressed in a particular point of view: “the constellation of belief, value judgment, attitude, and feeling that shapes a particular interpretation” (p. 6).

Moving Ahead - 20th May

Automatically curated exhibitions based on personal info...

Facebook data to gauge interests, demographic, etc.

Te Papa app that can alter specific or all exhibitions based on personal info

What way can this change? Language, context, age

How will the be useable for multiple people at once?

Why would this be transformative.

[tmg-experience-design]

Prototyping Session Week 8: Big Idea - Ethnicity Historical Connection

Our idea here is to create a system that users can log-in and choose their ethnicity(ies) to then go through and find the New Zealand history that is relevant to their personal heritage and history, creating a greater and more personal connection between the user and New Zealand history. We also want to include an aspect of user storytelling and connect those stories to the histories too. The idea with the map is that a user could perhaps choose a location that is most relevant to them - ie if they are from Auckland, could choose Auckland and then see their ethnicities histories in the Auckland area, which creates another layer of personalisation and relevance for the user. Additionally, the user could choose to open different categories of time (eg first landing in NZ, integration in NZ culture, significant events, recent immigration etc), again giving the user more control and personalisation of the information they are seeing. At the end, the user could perhaps be given the option to buy a book that has all of the connected history that they chose in it. 

1st Iteration Screens: 

 - Touch to Start  - Choose the ethnicity you identify with most  - Choose the other ethnicities you identify with  - Search for your family name  - Choose a location filter  - Time/Event Categories  - Add your story  - Thank you/ Book purchase option

Feedback from the first prototyping session:   - How would this differ from just online searching?   - How would this be important to Te Papa?  - Some people just interested in recent immigrant history - first-gen Kiwis, second-gen kiwis etc  - A long process to go through, especially storytelling. Wouldn’t want to stand for that long, and how would it stay interesting and engaging?   - Is it personalised enough? 

2nd Iteration Screens: 

 - What ethnicities do you identify with? (consolidated to one screen, shortens and also reduces likelihood of interpretation of us creating a hierachy)  - Family search  - Location filter  - Time filter + relevant Te Papa exhibitions map  - Time/Event Categories  - Add your story  - Thank you/ book purchase option (choose to move payment towards the gift store when people can pick up the book)

Feedback from the second prototype:   - Surname/family thing would be frustrating for people who couldn’t find their family name/specific family within a common name  - What about visitors to NZ or recent immigrants?   - Is there an option to not put in a story?  - A long process again, could the steps be reduced?   - What happens to the stories?

3rd Iteration Screens: 

 - What ethnicities do you identify with?  - Time categories/events on a scale, which then filters which Te Papa exhibitions are shown, still exhibitions connected with the ethnicities chosen by user.   - Add your story (as just a button shown) with a story feed of other users stories connected to the ethnicities chosen.   - Thank you page (removed the book)

Moving Forward:  We feel like this form style thing might feel too long and not personal enough for the user, from the feedback we received from multiple groups. With people keeping to suggest shorter screens it has really lost the education ideal and historical value that we feel is one of the primary goals of a museum, and we don’t think that it connects the people to Te Papa enough to be relevant for them to have. 

[tmg-experience-design]

Our idea is essentially to connect/extend Te Papa (who’s byline/tag says ‘Our Place’) beyond it’s current walls to all of ‘Our Place’, which we identify as all of New Zealand. We want to do this by creating small installations/exhibitions/ hubs of information about New Zealand history in the locations where these events happen. This is relevant for our users, as it strongly connects with the sense of all of New Zealand being our place, and allows for interaction with Te Papa for Millennials who, on typically low funds, aren’t necessarily able to travel to Wellington to see Te Papa. We also really like the idea of placing the information within the context of its physical location, which can create more of an atmosphere of relevance, localisation, and connectedness to those events for the people seeing/interacting with it. 

With this idea in mind, we started a google doc to devise what events/locations we were going to use. As you can see in the first column, we realised that as New Zealand has a vibrant and eventful historical record, so we need to narrow down our scope a little. We went through the list of questions (things to keep in mind section), and have come up with the idea of looking at New Zealand Millennial's cultural identity and using that to choose historical events and locations that could have developed/are connected with our cultural identity. We also want to portray this in some sort of narrative/storyline way, but not sure yet on the details of that. 

For example if we identify rugby as an important part of our New Zealand culture, we could talk about the first national rugby game here and link it to where that was and then maybe go through a brief history of nz rugby culture. Or if we identify being progressive as a marker of millennial culture, we could link it back to the Women's Suffrage movement, etc. 

SO our next step now is more interviews. We want to find out from Millennials: What makes New Zealand distinct, what gives us as New Zealanders pride, and what they think makes them think of New Zealand, and New Zealand as ‘our place’? Will update and post a final list of questions soon. 

[tmg-experience-design]

Cody - YoPro

[tmg-experience-design]

Some of our findings from the initial interviews. We decided to categorize our findings into emotional responses to museums currently, and the action/experience that is wanted. 

[tmg-experience-design]

Millennial Survey on Museums

Survey One - Romeo

How do you feel when you enter a public space you rarely visit?

Can be quite overwhelming at times, especially when you are by yourself. Personally don't really mind it though.

What is your views/opinions of communal technology like public touch screens, NFC adverts, etc?

Don't know what you mean by NFC adverts? And nothing wrong with public touch screens as long as they are kept fresh and clean.

What way do you feel you process information?

I'm a pretty visual person. I usually remember visuals best. However I like to challenge myself so reading, listening and writing stuff down is not off the charts.

Do you like being part of the story or being an observer? Describe your leaning.

I'm mostly an observer, unless I feel like I can contribute to the cause. In which case you will hear my voice loud and clear.

Tell a story about an experience at a public place you visited.

I was doing a solo visit to Toronto History Museum and whilst walking around saw this young/middle aged lady taking selfies all over the place without actually really taking the time to take it all in. She took a selfie, moved on to the next best thing and repeated. Guess you could say that she has yet to be unplugged from the matrix.

When was the last time you went to a museum, and how was it when you visited it?

6 months ago, it was about art and there where some interesting pieces.

If you had an unlimited budget what would you reasonably change/add/takeaway from museums to make them better?

Maybe find a way to put some more incentive on younger people to visit museums. I guess they would need a solid reason to go other than sheer interest. I also think there are a lot of different types of museums and it can be hard to find out or know about something that would really interest any particular kind of individual.

Survey Two - Nick

How do you feel when you enter a public space you rarely visit?

I feel intrigued. I just want to run round and find out everything I can.

What is your views/opinions of communal technology like public touch screens, NFC adverts, etc?

I think they add some diversity and interesting ways of looking at things. However, I personally think that if the museum/public area can have the actual 'real thing(s)' there, whatever they may be, that's an even more raw and genuine experience I feel.

What way do you feel you process information?

I feel like I process information best when I combine doing something with the visual and aural. If I had to pick one, I would probably say visual.

Do you like being part of the story or being an observer?

I'm happy to do both. However, I think 'interactive' museums have a benefit over just walking around and reading text. Da Vinci's museum had a lot of physical working models of his work that you could play around with.

Describe your leaning.Tell a story about an experience at a public place you visited.

I once went to one of the World War 2 old German prisoner buildings in Latvia. There were many different rooms that showed the horrifying conditions the German's kept Latvian citizens prisoner in, as well some of the punishment techniques used. Since you could actually go inside the rooms and things were kept preserved, it was a rather sensitive but equally immersive and interesting experience.

When was the last time you went to a museum, and how was it when you visited it?

I went to Leonardo Da Vinci's museum in Rome, Italy. It was incredible! Leonardo had the mind of a genius and his models, drawings and notes are just mind-bogglingly clever.

If you had an unlimited budget what would you reasonably change/add/takeaway from museums to make them better?

I would spend money on lighting, music and environmental things... So better explained: I would want as much of an immersive experience as possible that takes you back to that time, using all your senses. I once went into an old viking museum in York, England which had created amazing replica rooms from that era, even with the same smell, sounds, temperature etc...