Discover Top Posts Tagged with #work storires

I think I hurt a girls feelings on accident today.

A girl and her friends walked up to the counter today. As I was ringing them up, I said “oh such a cutie!” The first girls face snapped up with a smile, but it dropped immediately when she saw I was looking past her and at the tiny dog in her friend’s arms.

#customer service #sumbission #retail #talesfromyourlocalcashier #tales from your local cashier #cashier #work storires #work #job #retail stories #dog

An older man came in and he said he needed lubricant so my assuming-ass immediately grabbed the sex lubricant behind the counter and offered it to him. His eyes went huge he started shaking his head and hands at me and stuttered "NO NO NO!!! CAR CAR CAR!!!". I was cracking up the whole walk to the automotive department.

#customer service #retail #talesfromyourlocalcashier #cashier #work storires #job #work #customers

Had a lady last night who when she askedfor help proceeded to make me pick stuff off the shelf to show her. She needed some label printer that printed big labels but apparently none of what we had was “big enough”. After about a minute of showing her the picture on the box that show’s actual size she must’ve thought i was lying about the sizes because she started asking if we could open the packages to see what it looks like inside.

After i said no because she’d have to buy it first (this is company policy, plus it’d be one thing if she wanted to peek at a package she KNEW she wanted, but she was going down the shelf wanting to see ALL of the packages) she started to argue with me that “she’s a potentially paying customer” and “how is she supposed to know if she can’t see inside????” I just showed her the picture of the actual size again. Eventually she finds an already broken package and says “can I at least open THIS one? It’s already broken and I won’t lose MY job over it?” (As in bc she didnt work here she had no risk of being fired so she should be allowed to open it)

I knew that if i gave in at this point she’d just start trying to cause some real damage to the rest of them so i simply said no and called the manager over. She really thought that if i let her open hundreds of dollars worth of merchandise that I wouldn’t lose my job “even though she was opening them and not me”

🙄 god I’m so tired of people thinking that “I might be buying stuff in your store today” is a valid reason for letting them do whatever they want and not them completely disregarding all of the other paying customers who are also trying to buy stuff. If all those packages are open, ESPECIALLY during a pandemic, nobody will buy them. And since i knew everything was the wrong size anyway, why would i let her break packages i knew she wasn’t going to buy?

#some customers are so entitled #retail #submission #talesfromyourlocalcashier #work storires #customer service #job #work

No I will not raise my voice for you and no we don’t price match

I’ve had it too many times that I have to tell people that no we don’t obviously price match OTHER stores prices on top of people wanting me to raise my voice to a almost level pitch. Like no I talk at a normal level and I shouldn’t have to yell at you when you’re right in front of me. I had a lady come in maskless and get ten large decorations storage baskets. I scanned them and they totaled around 70$-75$. I told her “ ok your total is 70$-75$ dollars”. She then pulled a stack of printer paper , pointed it in my direction and said “ well across the street at Walmart they’re 5.97$ a piece”. Then she stared at me oblivious that we weren’t at Walmart. I just responded “ ok your total is 70$”. She then looked shocked while asking “ well you DON’T PRICE MATCH”. Like why would we? We’re not Walmart. Then a lady with her two daughters came in to shop and do a return. She decided to do the return at first. I checked her out and told her her total. She asked me to repeat myself even thought she stood 2 feet in front of me. I repeated myself a little slower. She demanded I related myself a third time saying she couldn’t hear and understand me. You would’ve thought I was speaking broken English. Finally her two daughters had to lean in and repeat what I said twice two inches away from her head. Now this wasn’t a old lady at all. She couldn’t have been older then 50 at best. It’s not like she had natural hearing loss. She then trotted off to shop and came back up twenty minutes later. Same ordeal. I asked for her membership info her daughter instinctively did it for her. I told her her total and she asked me to repeat myself three times because she couldn’t ‘hear’/‘understand’ me. My manager had been standing ten feet away at another register Botha times and couldn’t hear how loud she and her daughters were all because she ‘couldn’t’ hear me. I’m not a mute person at all. The bad thing is this is a common experience where I’m speaking at a normal pitch of voice. It people demand I talk at a yell volume because I’m “talking too quiet”. Reality is people need to get over their pride and get some damn hearing aids

#retail #job #work #work storires #talesfromyourlocalcashier #submission #customer service

I hate it when couples fight over who's paying and both try to hand me money and tell me not to take the other's money. Like!?! Dont put me in the middle of this!!!

#customer service #retail #talesfromyourlocalcashier #cashier #work storires #cashier problems #cashied life #work #job

A store I used to work at didn't have security, but we did have Big Ron the meat guy. So essentially every time we would call security over the intercom this Behemoth of a man covered in blood and meat grease would come running up to the front asking who he needed to take care of. Most people started behaving pretty f****** fast when they saw Ron coming for them 🤣🥩