So weâve got this one publisher in UK we get a couple journals from for the library. And without a fail every single time when itâs time for the renewal of the subscriptions, Iâve got to deal with the exact same problem they cause
The invoice (which comes always so fucking late - like a whole month after itâs been issued - that we always get reminders) lacks our VAT number.
The VAT number is absolutely necessary to pay a bill from a foreign country as a company. Even if that other country is a member of the EU as well.Â
Without the VAT number, our finance department canât pay the invoice. That specific publisher is already infamous at the finance department (and we arenât the only institution they have to pay bills for since itâs the finance department of our parent company and weâre not the only semi-independent-but-still-belonging-to-them-sub-company they have.) for never adding the VAT number.
So every year, I have to write the publisher a mail to tell them âWeâre sorry but we canât pay your bill because YOU ONCE AGAIN FORGOT THE FUCKING VAT NUMBERâ - only in polite.Â
One might think theyâd get the hang of this issue after and simply fucking add the VAT number to our account that we of course have but nope. They donât get it.