BALITANG REHIYONAL: Boholano resident accidentally transferred 4-digit monetary figures from Philippine bank and e-wallet app to Internet TV Station 'OneNETtv Channel' in Dumaguete City, in giving way for the Surigao funeral trip [EXCLUSIVE]
JAGNA, BOHOL -- An unintended transfer occurred with 4-digit monetary figures when an e-wallet sender from Bohol on Tuesday afternoon (November 12th, 2024 -- Bohol local time), mistakenly sent PHP6,000 (or approximately U$D102) to the internet TV station 'OneNETtv Channel - DYDZ-DTV Channel 8' in 'Dumaguete City, Negros Oriental'. This was at around 2:47pm, and was from a verified e-wallet account of 'Windy Boncales Cresencio', who reportedly misplaced the online transaction via GCash using InstaPay service from the Philippine banking institution 'GoTyme Bank'.
'Windy Cresencio', one of the residents of this said area, and a local self-employed resident, who attemptingly send the money to his father would be using to buy tickets back to 'Surigao City, Surigao del Norte'. Because of a numerical mistake from yesterday afternoon, the money had gone temporarily to Freelance Online Media Reporter and News Presenter of OneNETnews named 'Rhayniel Saldasal Calimpong', in lieu of the intended recipient: "Mamalihug ko balik send sa kwarta nga gi-send sa akong papa thru GCash, kay nasayop sya sa numero para lukat to nato ug tiket sa byaheng pagpa-uli to 'Surigao'. Namatay po ang akong uncle (uyoan) kay wala gyud koy laing kwarta. Maluoy ka sir, bisag PHP5,000 nalay (U$D85). Importante kining makalukat kog tiket ron, kay dili ko kaabot sa lubong ugma", Cresencio said in a text message to OneNETnews. Most of the time, it was mixed up at our telco partners at 'DITO Telecommunity', with the correct one ending in '4055' being confused with our '6055', which available for us to donate here in Dumaguete City under ONC Foundation.
That night, our news team at OneNETnews attempted to address the matter by checking their GCash balance, but was encountered an unusual One-Time Pin (OTP) login error at around 5:40pm on Tuesday early evening. An ongoing technical glitch was also delayed for its verification process. The day after on Wednesday (November 13th), we phone patched the call thru 'Smart Communications' to Bangko Sentral ng Pilipinas (BSP) in 'Malate, Manila', along with the regional branches in 'North National Highway, Barangay Daro, this said city and province' to finally establish an immediate solution over the emergent issue that the money is considered safe and could be later returned in a flash.
The news team of OneNETnews can exclusively reveal through a phone call with a male representative, which not to be identified that the PHP6,000 was intended for ticket transportation costs for Cresencio's family to attend their uncle's funeral in Surigao. 'ONC Holdings Inc.', the media arm for ONC Foundation and OneNETtv Channel have been facilitated the return of the full amount at 10:15am onwards on Wednesday through the e-wallet mobile fintech firm 'GCash'.
Following this experience in public service on us, 'TeleRadyo Serbisyo: Dumaguete' and 'OneNETtv Channel' extends their heartfelt condolences to the Crescencio family or relatives for their loss. Whatever it is, however, this incident highlights the importance of double-checking e-wallet account numbers, as mistakes happen will not be repeated at once. Users must be doubly vigilant for transaction details of financial mishaps.
Although… This case has been settled, amicably since the money was originally returned, for the sake of public service, it reminds everyone for the people of Bohol, also to be extra careful when dealing with electronic transactions in your smartphone app. It is best to check all the details properly, before confirming any transfers to prevent total inconvenience and financial refund loss.
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Special Thanks to SPO1 Richard Cagas and the Jagna Municipal Police Station (JMPS) for sending in with us on our public service tip.
-- OneNETnews Online Publication Team