Sep 29, 2018
Cy Manis, a concierge at the Hilton Hotel in Union Square, says travelers come up to her desk once a week to ask about this “S.F. mandate” surcharge they see on their restaurant bills. Manis, who waited tables for many years, is no fan of the surcharge — she wonders why restaurants wouldn’t just raise their menu prices like other businesses — but explains to guests that the restaurant used the funds to cover its workers’ health care costs. “They’re usually pretty empathetic and say, oh, that’s good that the employees are taken care of,” she said.
