4 New Job Vacancies at British American Tobacco TanzaniaJob Title: Finance ManagerLocation: Dar Es Salaam, TanzaniaCompany Name: British American TobaccoSalary Range: Negotiable + BenefitsJob Department: Accounting & FinanceDescriptionWe are looking for a Financial Manager to join British American Tobacco {BAT}. The Financial manager will monitor BATâs corporate finances, as well as perform data analysis and advise senior managers on ideas to maximize profits. Will often work as part of a team, assisting in making decisions that affect the organization, a task for which must need analytical ability and excellent communication skills. The role is responsible for both commercial and corporate planning and reporting areas of the Regional Finance team to deliver the planned metrics for the regional Cluster & sustainable growth agenda through enabling resource allocation, providing financial analysis and insights, initiatives and achieving TW Finance objectives.The incumbent should have experience in both corporate and commercial finance. Also enjoy supporting in building a sustainable talent pipeline, inspire people and drive high performing Finance team. Weâre redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge. We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, youâll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history. Our company succeeds when our people thrive. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. We empower our employees to balance their schedules to what suits them the most and how they are most productive.BAT is evolving at pace â truly like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!WHAT YOU WILL BE ACCOUNTABLE FORCommercial:Support Total Customer Investment, Revenue Growth Management, Drive productivity savings & cost base optimization.Provide insightful commercial inputs and demonstrate business acumen to support strategic goals of TWC and accelerate the growth agenda.Lead development and oversea execution off strategic planning and decision-making and resource allocation of the Marketing (Trade, Brand) department by evaluating the effectiveness/efficiency of Marketing programs & touch points.Ensure spend efficacy and smart cost management within the Marketing team as well as resource allocation decisions are based on improving shareholder value and in line with company strategy.Ensure accounting and governance procedures for Marketing are in place and operating effectively. Identify ways to improve the current control environment & business processes and own the changes without compromising creativity and enterprising spirit.Ensure Commercial Finance contributes as an effective business partner to Marketing. Ensure quality service/mentorship in all relevant areas of work is provided to all sections of marketing department.Other ad-hoc tasks as requested (e.g., lead commercial meetings).Corporate:Ensure that accurate completion of financial management reports.Prepares commentaries of key drivers of actual vs. Plan financials.Performs ad hoc analysis as required by Head of Finance for actuals and planning scenarios.Constantly improve ways of working and aim for efficiency (simplification) and data accuracy for reporting purposes.Lead internal control processes (control navigators, risk assessments).Review local tax & statutory reporting; Work closely with external auditors.ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGEMinimum Bachelorâs Degree in Business, Economics, Finance or Accounting; Masterâs Degree would be an added advantage.5+ years of experience in both commercial & corporate finance in MNCs.Experience in Big Four accounting firm and FMCG is preferred.Experienced in handling distributors is preferred.Excellent cash flow management knowledge.Strong core analytical, decision making, and problem-solving skills and ability to effectively prioritize tasks.Strong Excel skills.Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative and consultative.Strong influencing, leadership and interpersonal skills (stakeholder management).Ability to simplify complex situations and synthesize, communicate, and present complex information.Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative, and consultative.Proficiency in Microsoft Word & Excel, Thorough understanding and knowledge of relevant finance tools and systems, i.e. SAP/BPC.Strong communication skills. Must be proficient in both written & verbal English.Leadership capability in leading a team. Job Title: Warehouse SupervisorJob Title: Warehouse SupervisorLocation: Dar Es Salaam, TanzaniaCompany Name: British American TobaccoSalary Range: Negotiable + BenefitsJob Department: Supply Chain & LogisticsDescriptionWe are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisorâs responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. This position will supervise and coordinate activities of the warehouse work areas to include supervising, receiving, storing, inventory and shipping of finished goods or raw materials. The successful incumbent will lead the warehousing relationships and look for opportunities to increase efficiencies. Working closely with Supply Chain, warehouse distribution executive will be required to ensure that production plans are updated, and imported products are received and put away in a timely manner. This role will Support the efficient and compliant operations of BAT services storage and shipping operations at the factory and any BAT offsite storages.Includes ensuring adherence to all product quality, traceability and safety guidelines. The incumbent is responsible for monitoring inventory movement activities to ensure all systems are accurately capturing correct inventory volumes, locations and status. Weâre redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge. We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, youâll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history. Our company succeeds when our people thrive. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. We empower our employees to balance their schedules to what suits them the most and how they are most productive.BAT is evolving at pace â truly like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!WHAT YOU WILL BE ACCOUNTABLE FORSupervise the picking, staging, labeling, and loading of all shipments leaving the warehouse and verify the accuracy.Assists the Logistics Manager in overseeing all aspects of the warehouse operations.Assure that all items received from production are received properly, verified and delivered to the proper storage area.Arrange all warehouse storage in an orderly fashion to insure first-in and first-out (FIFO) rotation is maintained.Coordinate the movement of product between outside locations and the factory are made in a timely manner.Perform cycle counts and inventories to finished goods when requested.Inspect the warehouse area for safety hazards and environmental problems.Assure all paperwork is completed in a accurate and timely fashion.Assume responsibility for on-the-job training and orientation of warehouse personnel. Serve as the in-house trainer for training related new personnelâs.Schedule the daily work assignment of all warehouse personnel.Maintain the attendance records, counsel, and discipline warehouse personnel within currently Company guidelines.Assist Logistic Manager and Logistics Supervisor to reduce QSI issues.Support applicable ISO 9001 (QMS) and 14001 (EMS) activities and initiatives.Responsible for all weekly/monthly controls, monthly revenue recognition data for proper financial posting and product set up in SAP for sales and inventory transitions.Be the Point of contact for the Global team for primary/secondary transportation costs.Work closely with the impacted teams (warehouse, supply chain, logistics, etc.) to ensure daily, monthly, yearly targets are met.Work with each warehouse to ensure they are achieving/growing all warehouse KPIâs while at the same time looking for opportunities to increase efficiencies and reduce cost.ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGEBachelorâs or associate degree in business, logistics or supply chain management.3-5 years of experience in warehouse management, logistics, 3PL.Inventory management certification or CITT/ PLOG.Understanding Transportation processes.Experience working with SAP inventory management software and planning strategies.Knowledge of warehouse operations and related KPIâs.Proficient Data analysis with Excel (Macros).Organizational and logistics skills.Problem solving and autonomous decision-making abilities.Proactive critical thinking.Must be able to make recommendations to management and execute directives.Working knowledge of all aspects of warehousing and shipping.Should always conduct selves in a professional and ethical manner and exercise good judgment.Must be detail oriented and maintain a focused work ethic to ensure accurate operation of the storage facility.Job Title: Customer Care Relationship ManagerLocation: Dar Es Salaam, TanzaniaCompany Name: British American TobaccoSalary Range: Negotiable + BenefitsJob Department: Sales & MarketingDescriptionThe purpose of the role is to develop and implement the overall customer care strategy and manage the efficient and effective delivery of the customer care function, working with internal BAT operational teams and external outsourced delivery partner(s). This role is responsible for handling customer queries via a variety of channels, including social, and creating a best-in-class customer experience. The incumbent should be experienced in delivering great service and building relations. To ensure delivery of levels of service and values to end customers and play a key role in developing proactive customer care capabilities to delight BAT customers. To deliver our brand vision by always doing what we say we are going to do and focusing on a high-quality customer experience. We are all about ensuring customers optimize and enjoy the use of our products and services and increase their likelihood to recommend. Weâre redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge. We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, youâll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history. Our company succeeds when our people thrive. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. We empower our employees to balance their schedules to what suits them the most and how they are most productive.BAT is evolving at pace â truly like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!WHAT YOU WILL BE ACCOUNTABLE FORBe the relationship manager with UCC, leading on contract revisions, and raising of the necessary purchase order(s), reverting to BAT SLT as needed.Identify opportunities to continuously drive operational efficiency in the delivery of customer care whilst continually improving the customer experience.Lead the development and deployment of customer reviews / satisfaction feedback and contribute to evolving the NPS requirements.Management of internal BAT relationships on behalf of the Customer Care function.Resolving customer complaints quickly and efficiently.Management of external relationships, including BPO(s).Accurate reporting of Customer Care performance.Accurate reporting of customer contacts.Research, analysis, and presentation of contact reasons.Monitor customer metrics and identify/implement improvements.Proficient and compliant to internal processes and policies.Team management and development.Business sales / revenue / churn targets.Actively and consistently demonstrate applicable BAT Culture initiatives and commitments.Some minimal travel may be necessary to support the business client relationship and/or Closing Team training.ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGEA bachelor or masterâs degree in Business Administration, Computer science, Finance or Marketing or a related field.Specialized CRM certification with 3+ yearâs hands-on experience with CRM configuration and administrationMinimum 3 yearsâ experience of working in a fast-paced customer service environment with proven management skills.A confident communicator with excellent interpersonal skills and highly customer service focused.Excellent attention to detail.Ability to read, analyzes, and interprets general business periodicals, or government regulations.At least one-year prior experience in a customer service/retail/sales role.Ability to write reports and business correspondence. Ability to speak effectively before groups of customers or employees of BAT.A self-starter with excellent problem solving, analytical, planning, and organizational skills with a focus on continuous improvement.Ability to work individually and collaborativelyA proactive and customer-first attitudeBe capable of managing an outsourced team as part of the overall customer care team.Able to remain focused and make decisions in a demanding and fast-paced environment, escalating significant issues to mitigate risks to the business.Solid Project management skills, as you would be representing Customer Care on BAT initiatives.Professionalism and resilience, motivation and commitment.People management experience.Strong communication skills. Must be proficient in both written & verbal English.COMPENSATION/TARGETED BONUSHighly Competitive salaryTargeted Annual Bonus & BAT Premium fringe benefits Job Title: Quality EngineerLocation: Dar Es Salaam, TanzaniaCompany Name: British American TobaccoSalary Range: Negotiable + BenefitsJob Department: QHSEDescriptionWe are looking for a Quality Engineer to monitor and improve the quality of our operational processes and outputs. The quality engineerâs responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will also work with managers and supervisors to implement quality measures. This person will be responsible for managing the quality indicators of the production machines for cigars and filters. The successful quality engineer should have excellent troubleshooting skills and be able to ensure that processes and products consistently meet established quality standards.The incumbent should be passionate about quality processes. Must be an analytical person, team player and with a sense of urgency who wants to develop in a dynamic and challenging environment. Weâre redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge. We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, youâll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history. Our company succeeds when our people thrive. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. We empower our employees to balance their schedules to what suits them the most and how they are most productive.BAT is evolving at pace â truly like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!WHAT YOU WILL BE ACCOUNTABLEAnalyze and manage information reported in the Global Quality System to ensure compliance with the quality indicators of the finished product in the Factory.Monitoring trends and performance of indicators to detect areas of opportunity and support in solving existing problems with the coordination of action plans.Ensure that the quality indicators of the finished product are satisfactory through the control and fulfillment of the established quality standards.Monitoring of the non-conforming product indicator and generation of action plans (corrective and preventive) in case of not meeting the established goals.Provide or provide quality auditors with the necessary resources to meet the objectives of the area, as well as supervise their work, manage their overtime and support in the solution of existing problems.Metrology Coordination, ensuring compliance with calibration and verification programs for measurement and test equipment, and ensuring their maintenance and updating.Promote a culture of continuous improvement in all processes.Utilize statistical process controls and analysis to determine process capabilities, identify trends, and prioritize issues.Conduct root cause investigations and make recommendations for corrective and preventative actions.Report and Analyze internal and external quality KPIâs including: PPM, Scrap, DPU, early hour warranty, etc.Work with Management, Quality Assurance, Engineering, Procurement, Marketing and Production personnel in the evaluation and improvement of products, raw materials, and manufacturing processes.Maintain and ensure that its processes comply with the requirements of the ISO 9001 standards; Quality Policy,Internal and External Audits, Risk Management, Process Approach, Corrective Actions and continuous improvement.ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCEMinimum Degree in some Engineering, HSE or related career.Quality experience within a manufacturing company and in production processes.Management of people in your charge.Strong leadership skill.Ensure daily monitoring and posting of customer measurableInternal product audits (develop schedules, assist in , monitor action list).Contribute to the Company Quality Objectives.Self-motivated and ability to follow through on several assignments and programs concurrently under stress without confusion and with limited supervision.Analysis and solution of problems.Strong Problem Solving knowledge and experience.Strong communication skills. Must be proficient in both written & verbal English.Great opportunities for professional growth and development.Capable of conversing with customers regarding all aspects of the program quality requirements.Critical interpersonal skills, writing skills, tact, assertiveness and persuasiveness working with customers,Government, Regulatory Agencies, and Major Subcontractor Representatives.Very Competitive compensation package.Must be able to work a flexible shift, including overtime and weekendsCOMPENSATION/TARGETED BONUSHighly Competitive salaryTargeted Annual Bonus & BAT Premium fringe benefitsExamples. Click Here!WE ARE BATAt BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.Global Top Employer with 55,000 BAT people across more than 180 marketsBrands sold in over 200 markets, made in 44 factories in 42 countriesNewly established Tech Hubs building world-class capabilities for innovation in 4 strategic locationsDiversity leader in the Financial Times and International Womenâs Day Best Practice winnerSeal Award winner â one of 50 most sustainable companiesBELONGING, ACHIEVING, TOGETHERCollaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!Method of ApplicationInterested applicants should submit their CV and Cover Letter via the apply form/button or our career email below: [email protected] shortlisted applicants are contacted for the competency-based skills assessment and British American Tobacco virtual recruitment interview.Deadline:The deadline for submitting the application is 08th February, 2022.
