(important) update/psa
hi everyone! itās a bit sudden, but to follow up on that last ask, iāve recently decided to quit genshin. please read on because what iām going to talk about is really, really important for my fellow players.
on sunday 07/03, my genshin account was h@cked. i contacted cs about it, but letās just say their service is... bad. they could not help me in time because on saturday 07/09, i found out that it had been sold off to someone.
i took really desperate measures to get it back because ultimately, that account meant a lot to me. i was ar59 and active for nearly 600 days. i had all my precious 5*s and itās just been with me through thick and thin for the past almost 2 years. i had my friends try to contact the holder who was extremely uncooperative, so when i forcefully got in through PSN, i discovered that all my savings (270+ pulls worth) were spent without my knowledge or consent.
if you wanted to know the results: itto c0, shinobu c0 (did not have them), memory of dust r2 (with two fate points for redhorn). itās just slightly funny how bad their luck was, but it left me severely heartbroken, to say the least.
please note that they spent over 270 pulls, and i had only purchased welkin once in history - the rest were a result of grinding.
the reason i saved that much is because i had been anticipating kazuha for months. i even prefarmed everything for him, then i came back to exactly 6 primogems in my hand.
so yeah. you can guess how i felt about that.
despite this, hyverse never got back to me. they told me that they were unable to recover the loss, so even in the end, they are still incompetent. i donāt know how to express my frustration about a billion dollar company not being able to help their players who got their accounts unrightfully stolen.
"itās just in-game currencyā literally isnāt consolation because, if you were wondering, 270 pulls is equal to about 7 top-ups of the 6480 GC pack. this is a gacha game where you can pay real money for in-game currency and itās that fucked up that essentially, if i wanted to make it back, iād have to spend $700.
i decided that i was no longer going to tolerate this company or play their game.
it may seem like i had overreacted, but it really did anger me because what i did next was destroy my own account. i burned all my weapons (5*s included) and all my good artifacts just to get a twisted sense of release and after it was all said and done iām just... really sad. i donāt think this feeling will ever leave me which prompted me to just. delete genshin.
genshin accounts getting h-cked and stolen/sold off is not as uncommon as you may think. it happened to a lot of us and it really fucking sucks when hyverse cares so little about account security & the measures taken to retrieve them.
so what can you do?Ā the usual security measures: change your password every now and then, donāt reuse them. donāt share your login info. enable 2FA on your email. be careful of malware and suspicious programs that can possibly breach your data. admittedly, my biggest mistake was not anticipating this outcome. h-ckers canĀ bypass hyverseās 2FA and unbind your email/phone number. at that point, there is nothing to do except email cs and hope no tragedy happens to your account.
iāll eventually get over my grief. it was really important to me, but in the end, itās just a game, and itās been really fun!
genshin is a really great game by an unfortunately shit company. it has been a big passion of mine since its release - i love the world of teyvat and all the characters, but iām choosing to focus on studies/irl for the coming future because this has admittedly put me through great distress and stepping away could actually do me good.
that all said, i will be discontinuing this blog as well.Ā thank you to everyone who supported me thus far!
tevyat will only stay up for archival purposes. may the wind lead, travelers! stay safe.
