Social Media, Analysis Activity 1, PH 402
San Diego County Facebook page: San Diego makes a great use of their facebook page by discussing current events in San Diego and in the US. However could attract more facebook traffic by engaging their audiences. One way to do that would to use more hashtags. Hashtags are a great way to isolate different topics and see what appeals more to the audiences. San Diego can also engage the community by asking for their comments and suggestions. By asking a simple “what do you think?,” opens the conversation to public. Or instead of asking a question, put a call to action! Tell the audience members what you want them to do (like, share, comment, etc). On another note, I noticed that the San Francisco Facebook page promotes a lot their events. San Diego should learn from that and celebrate their city. There always seem to be events going on. So by telling the county about events, that could generate traffic to their page. Likealyzer says that users love to click on pictures. So if this page would post pictures whether from San Diego County host events or just more pictures in general, then they are more likely to get likes, shares, and comments. What’s great about San Diego’s Facebook page, is their variety in articles that they post. The articles actually are interesting. Two of their recent top performing post include articles postings that generated a total of 300 likes, comments or shares!
San Francisco Facebook page: The San Fran facebook page seems to be more of a place to post about local events and recreational activities. Although thats a great way to engage the community, I don’t think the page has established their respect as a county owned facebook page. I think there need to be some sort of professionalism and to hold off on being too casual. This page could include more topical conversation pieces or current events both local and nationwide. For more engagement from users they could ask questions, or use calls to action. Also since they already post about local events they could make their page more social by telling the users to “tag” their friends. Also they page needs to be regularly maintenanced and used! San Fran only posts about one post a week. The should post more in general and add variety to their posts. Post more pictures and articles. They could also cater to different users in their facebook page. Not everyone in San Fran finds interest in local events, so post more about different things to cater to all San Fran users.
@globalcommunicationproject
I like how you suggested the use of hashtags for the San Diego County page. I believe hashtags give you a larger audience, increasing the reach of the message. I agree with your suggestion about asking questions to their audience, but I would ask more specific questions than just “What do you think?” I think this will increase the likelihood that users will reply to the questions. There should be more community events posted on the SD county page, with added pictures like you said. I think this would help to build the sense of community for the city. I disagree with your comment about the SF page being too casual. I think that this gives a less intimidating position to the page, and could get more people to interact with it. The idea of tagging people in their posts is a really good suggestion because this would increase the reach of their message. Maybe they could also design competitions where people who share their posts are entered to win tickets to a local event. Posting regularly is very important. With me, if I see that a page does not post regularly I feel like it is a waste to follow them because I am not getting regular content.
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