Every coffee shop I have EVER worked in had at least one barista who would regularly change orders without the customerâs knowledge or permission, for reasons like
she doesnât need to be dieting
Ugh, non dairy milk is so hard to steam, and drinking soy is a fad anyway
Life is short, eat the damn cheese bitch, it wonât kill you
Iâd have to go open another bag of the gluten-free, and I donât wanna walk all the way to the back room to go get it
At least once, I caught it maybe 3 seconds from disaster- someone with a life-threatening dairy allergy had ordered a soy latte. She told me at the register that it was a deadly allergy. I even wrote on the cup âALLERGY- NO DAIRYâ.
I caught the barista in question rolling her eyes and saying under her breath, âskinny bitches and their fake allergies, trying to get shit for freeâ (this particular coffee shop had a policy where a dairy allergy meant you didnât pay the extra fee for non-dairy milk).
I saw the barista rinsing the dairy pitcher, put 2+2 together, and yelled out to the customer to stop her. She hadnât started drinking yet, but she did lick the drips on the lid- she still needed her Epi-Pen and to go to the hospital.
Suffice to say that barista was fired on the spot⌠but there are many more people like that. Far too many.
Make the food/drinks people order, the way they fucking order them.
Even if she had just been trying to save the 50 centsâŚ. so what?
Donât bet peopleâs lives on your decisions.