Sales and marketing, even in the digital marketing age, must coexist and understand the role each other plays in your business. Whether your business is entirely online and uses eCommerce or your click-and-mortar sales team uses a mix of physical sales and online lead generation, the ubiquitous Sales Manager and Marketing Officer must work hand-in-hand. In this article, we are going to discuss the challenges that a salesperson faces in the age of the digital website and transparent world of information. We will also touch on the need for marketing help from a strategic and tactical point of view. And finally, we will highlight the need for sales and marketing to understand the psychology of the buyer in a digital world. The sales process in the digital marketing age has changed but the psychology of the buyer has not. The successful salesperson has upgraded their toolbox. The role marketing and advertising plays has changed but the need to generate leads has not. The uniqueness of the digital age is the lead source. Did the prospective customer initiate contact from the physical sales process (walk into the facility, phoned in, met at a live event) and the online sales process (filled out a web form, engaged via social media or called after reviewing your website)? Read this article: https://viralsolutions.net/sales-and-marketing-process-digital-age/ October 27, 2017 by Thomas von Ahn









