Today I'm Reading: Tips for Mastering Facebook
Today I'm Reading: Tips for Mastering Facebook
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“Using Facebook correctly can be a huge opportunity for both individuals and businesses. Post the right types of content at the right times of day and you can see a flood of new customers or fans of your brand.”
Now, giving a quick skim of this article, which I will definitely be reading today, I see some things that I disagree with right out of the gate:
“2. Know when’s best to post.”
One of the biggest problems with Facebook recently is that it doesn’t seem to really care when you post. It’s not uncommon for posts that are a day old to show up among the recent posts in your feed (which can be a few hours old themselves). I previously focused on time, as it seemed to be a much more predictable factor in the Facebook world, but that’s simply not the case any longer. A shift of an hour or two (or 19) can destroy that strategy. In short, timing a post is unreliable and, therefore, can’t be a core part of your strategy.
Post in the middle of the night… post in the middle of the day…. Facebook cares not for this measurement that you mortals call “Time.”
“3. Attract customers and increase engagement by asking questions and creating contests.”
I’m not in disagreement with this section, really. Engagement can be very important – but it can also tell the world that you’re being ignored. That’s a minor gripe though.
My real exception to this section is that many a hack social media manager will post things like “It’s national hat day. What’s your favorite style of hat?” – which makes sense if you have a hat company, but it’s wasteful noise if this is a post made by a restaurant. In this section, the author, Jason Fell, cites “Question posts get 100 percent more comments than ones without questions.” but fails to note that “who gives a shit if it’s not a meaningful question to your audience about your brand?” (that second quote was mine.) After all, there’s a reason they are following your brand and it’s likely not to be reminded about National Hat Day (which is on Jan. 15 – don’t forget.) I suspect that Fell understands this and that qualification was omitted from the article for whatever reason – but given the abundance of weak social media managers out there, I think it’s an important point to make.
That said, Fell has also added some really great insights - especially point #5. Seriously, ask your employees to participate in your strategy.
Reading over the bullet points, there is some fantastic information in this article, especially for people looking for direction on marketing through Facebook.
Read the entire article here.