One of these days I'll post about the good things in this game (because despite my many gripes and how average it is, I'm enjoying it! honest!), but it will not be today.
I keep thinking about how the game wants the main character to build connections with the other NPCs in the game, but it doesn't actually put in the work to make us care about them. Professor Fig is supposed to be our mentor who took care of us before we came to Hogwarts, teaching us all about magic and the wizarding world to the point where the main character already knows everything despite only knowing that magic even exists presumably a few months ago when they got their Hogwarts letter, but all that happens off-screen and we're just expected to accept that Professor Fig and the main character's got this strong bond between them; that the main character—and by extension we the player—cares about Professor Fig's dearly departed wife Miriam. In-game so far, the man's basically left us to our own resources! He hasn't done anything particularly helpful throughout our adventures, but rather we're the one providing him information on his quest to continue his wife's life-work. Why? Because the main character is his mentee and so they care about him.
We don't, though. The game hasn't done enough to make the player care about Fig and his struggling to deal with his wife's murder for sticking her nose into the goblin conspiracy, so when the game railroads us with scenes where the main character feels bad for Fig and wants to help etc., it feels forced.
It's the same deal with the House companions so far. Natty and Poppy's personal quests involve hunting down or stopping poachers, and frankly I don't understand why the poachers matter so much. We hear from the townspeople in Hogsmeade about how the poachers are getting out of hand and they're naturally Poppy's nemeses for being in direct opposition to her magical beasts-loving nature, but that's all we're being told. The game does a lot of telling instead of showing, which makes it difficult for the player to care. There's a reason why Sebastian's personal questline is by far the best in the game, because the game makes us care about him and Anne and Ominis.
Yes, he tells the main character (and us) about Anne and how much he misses her and how he's breaking into the library's Restricted Section to find a cure for her illness, but all this happens organically as the player spends time with him on quests that in no way focus on those things. We ask him for help sneaking into the library at night, and on the way he talks about looking for a cure for Anne in the Restricted Section. He takes us into the Undercroft to teach us the Blasting Curse, and after that he tells us about how he and Anne and Ominis used to hang out there all the time and how much he misses her, and hey while we're at it, how about we go to Feldcroft with him to see Anne sometime? It might cheer her up!
In contrast, in her very first companion quest Natty asks us to meet her in Lower Hogsfield specifically to tell us that she doesn't like poachers and wants us to do something about them with her. Same with Poppy—after we meet her in the main character's first ever Care of Magical Creatures class, she asks us to follow her so she can tell us about how much she hates poachers and ask us to join her in doing something about them. Both their introductory quests very specifically focus on what they want from the player, blatantly telling us about their motivation from the get-go without making it clear why we should care about it. We're shown a majestic Hippogriff (which our main character already knows how to interact with properly? despite only knowing about magic a few months ago? when not even those exposed to magic at a young age would be that familiar with Hippogriffs?) but so what? It's not a magical moment that the devs think it is—we're not taking one look at the Hippogriff and immediately waging war on the poachers because we're so overcome with protective instinct towards it and all other magical creatures. I'm looking at the Hippogriff and I'm thinking, I don't care about this.
Show me magical creatures suffering from being packed in cramped spaces after being poached en masse. Show me magical creatures missing limbs or dying after being butchered for ingredients. Show me the poachers boasting about their activities and being cruel and heartless and with grand plans to ruin the Scottish Highland magical ecosystem with their poaching instead of the occasional ambient dialogue. Make me care about magical creature poaching, and maybe I'll care more about Natty and Poppy.
This emotional disconnect is worsened by the open world nature of the game where you can just go anywhere and open every door and every chest and pick up every note you come across with no repercussions. Not to bring up Skyrim all the time, but even in Skyrim you'll have NPCs looking at you sideways for going into their houses at night or into their personal quarters. They'll call the guards on you if you break into their item chests and steal things from their homes; hell, they might even attack you for simply not leaving their house when they've asked you to. If you're playing a character who's disconnected from the NPCs around them and isn't looking to build any connections like the Dragonborn, that's fine! But that's not the case in Hogwarts Legacy: you're supposed to connect with these NPCs, so tell me why I can just go into the Sallows' home in Feldcroft and read the twins' personal letters to each other with no repercussions? That's not something you do to a friend! Friends don't read friends' personal notes to their twin sister or loot their homes!
Same thing with the faculty. You're supposed to be a student, and being a student entails being respectful towards your professors, so why in the world can you break into their offices and personal quarters and loot their belongings and read their personal correspondence? Where's the respect there? What even is the point of making the main character a student and a friend if the open world mechanics is just going to negate all the social requirements that come from that?
Does it matter in the grand scheme of the game? Not really. But it sure as hell ruins my immersion in my character—how am I supposed to play a student and a friend if the game won't let me?—and it's bugging me enough that I can't really enjoy the game as much as I want to.