Avoid Hostility in the Workplace: Learn how to Negotiate
Conflict is inevitable because when you are working with other people, you do tend to get in arguments due to differences in opinions. If you avoid solving those conflicts, then a hostile work environment will be created, which is bad for the employees involved as well as the company. The best way to solve a conflict is by negotiating and so everyone should learn the art of negotiation. You need to learn how to manage conflicts because conflicts do not happen only between the co workers; it can happen with customers and supervisors as well.
eLeaP offers a training course, which teaches participants about negotiation and conflict management to prevent the development of a hostile work environment. With this course, you can learn how to solve a conflict effectively and avoid any negative consequences.
BC-4: Negotiation and Conflict Management
● You will learn to listen to every person’s opinion
● You will learn to negotiate with others effectively
● You will learn to understand the interests of other people, as well as their motivation
● You will learn to create value for yourself and for the other party, so that an agreement can be reached
● You will learn to form a respectful relationship with the person that you are negotiating with, so that the negotiation goes smoothly
● In order to avoid the creation of a hostile work environment, you will be taught different styles of negotiation which can be useful while negotiating with different people
● You will learn to end negotiations on a favorable note
● You will learn to reach a clear agreement that doesn’t get challenged in the future
Why eLeaP?
If you look at the learning objectives above, you will notice that each objective is designed to prevent any type of conflict that may take place at work. eLeaP understands the day-to-day problems that employees and managers face. One of these problems that employees and managers face is agreeing on the same thing. For example, two team members get into an argument about how a project should be done. It is important for those two team members to handle conflict through negotiation; otherwise, the performance of the whole team will suffer.
The reason why you should choose eLeaP for conflict management training is that eLeaP covers all the points that you need to learn about conflict management and negotiation. If you buy this training course, you will learn how to prevent clashes in the workplace and work more comfortably with your coworkers. The coach of this training course is Moshe Cohen, who is the president of The Negotiating Table. This class is for anyone who wants to learn about conflict management and negotiation; recent college graduates and professionals can also make use of this course. This course will work with Microsoft Internet Explorer and Mozilla Firefox. http://eleaptrainingsoftware.com