"Sometimes, people do not have reasons for why they do things. Sometimes, they have reasons that only make sense to themselves. Regardless, their reasons do not justify their actions if they hurt you." Ingo hums. "I know that it can be frustrating to not know why someone did something, but... sometimes, we do not get an answer. Sometimes, answers do not even help."
He pauses. "My daughter, before she met me and I adopted her, was taken in by a group of settlers who lived near my Clan. There was an incident at one point, and she was exhiled despite doing nothing wrong. I later learned the reasons why the leader of the group exhiled her, but... it did not make things better. It make me even angrier with him, in all honesty. ... I apologise if it seemed as though I took over the conversation for this anecdote, but... it seemed applicable to your situation, and I thought it might help, or at least make you feel as though you are not alone."