The Evolving Information Environment: What to keep an eye out for
Unless you’re a librarian, you may not know of the International Federation of Library Associations and Institutions (IFLA: http://www.ifla.org/), but they have been researching and reporting on how today’s society uses technology in order to predict emerging trends that ultimately affect how all people access, consume, and share information.
Future technology is clearly an issue that concerns more than just libraries. Any student, instructor, staff member or friend who has ever used a smartphone to access the Internet, taken an online class, created a social media profile, made purchases through websites, or participated in an online forum is a part of the modern information environment. And every key trend listed in the insight document for IFLA’s latest report (entitled “Riding the Waves or Caught in the Tide? Navigating the Evolving Information Environment”) applies to CSN as well as colleges across the world:
Trend 1: New technologies will both expand and limit who has access to information
Students will need basic information literacy skills (being able to read and process information online and use digital tools) in order to survive in the new information age. Not having these skills will become a major barrier, especially in education, the workforce and in business interactions. Another way information access may be limited relates to ownership of intellectual property. IFLA representatives want the public to think about a possible transition from our current society that takes extra steps to make materials open access, to a society that takes extra steps to make materials copyrighted instead.
New online business models are going to influence who can own, share, access, and profit from information as well. While it’s too soon to say whether these business models will be limiting or expansive, there are benefits to living in such a “hyper-connected” world. Health education and employment resources will be easier to access than ever, and mobile devices will weaken the “traditional concept of ownership” where information rights are limited to one single location.
Trend 2: Online education will democratize and disrupt global learning
If you’re a faculty member at CSN you may have heard of MOOCs (Massive Open Online Courses). Their broad adoption is only one trend in the future of online education. Learning opportunities will become easier to find, cheaper, and easier to access with online open education resources and “gamified” learning. Online courses themselves are serving more students now than ever before. At CSN alone, 13,525 students took at least one online course last semester and 5,826 students took online classes exclusively. The future of the education market is predicted to be shaped by the business models of companies like Google, Facebook and Amazon, while online resources like the many CSN library databases and journals available for student use will be transforming the classrooms of tomorrow.
Trend 3: The boundaries of privacy and data protection will be redefined
The IFLA report forces us to ask an important question: who is profiting from our personal information? Profiling by governments and companies will allow these organizations to connect their products and services with very specific people and groups—but what’s the cost? It’s becoming all too easy to track a person’s activities based on where they click and what they post online, and we may see more companies offering the same products and services to different people at different prices all based on the data they collected this way. IFLA predicts trust levels to decrease in the online world. While security is not a major concern of the average user today, we are starting to think about the risks of leaving behind a “permanent digital footprint.”
Trend 4: Hyper-connected societies will listen to and empower new voices and groups
IFLA wants to know if you’re ready for cyber-politics. Single-issue movements will be able to rise as traditional political parties are weakened in this digital future. With our digital universe doubling about every two years, there are going to be even more players in the commercial and political sphere. Get excited for a rise in empowered individuals, more civic participation and commercial accountability. But be prepared for the more negative outcomes of empowered cyber criminals and extremist networks. There will also be an increase in the use of simulated virtual environments where decisions can be tested first before being taken into the real world—including political policies.
Trend 5: The global information economy will be transformed by new technologies
Online mobile devices are a common site at CSN (iPhones, Androids, etc). But as we have already begun to realize, these mobile devices are quickly becoming the main way students (and society in general) access information and services. Other new technologies to look for include artificial intelligence, 3D printing, language translation, and networked sensors. According to the IFLA report, “networked sensors embedded in devices, appliances and infrastructure nears 50 billion by the year 2020.” Designed to make our lives easier, society may jump at the chance to make their inanimate objects as “smart” as possible. Still, IFLA again poses a question to keep in mind: “When your phone, your car and your wristwatch know where you are at all times–who runs your life?” Our society needs to balance its consumer desires with education of what these new technologies mean so that we maintain some control over who has our information and who we are.
It’s important to keep all these trends in mind as technology use rises and the futuristic society we keep imagining slips more and more into the present-day. There are major implications not only for libraries and information providers, but for all professional and personal consumers of information. Which is pretty much everyone. Now is the time to pay attention.
To read more insights from IFLA’s report, visit: http://trends.ifla.org/insights-document or http://trends.ifla.org/. And to learn more about the possibilities that technology provides CSN, we invite you to contact our librarians and partner with us in your exploration of the digital information environment.