Cview Survey

CViewSurvey is a SaaS-based Web & Mobile application

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A happy and satisfied employee is the one who does the branding of any business. A happy and satisfied employee will always go the extra mile to contribute to the growth of your business. It is very necessary to remain engaged with their employees for a better employee experience because feedback defines the individual performance towards the organization. Measure your employee’s experience and engagement and take your business to the path of success with the help of the Cviewsurvey employee experience survey. Capture the pulse of your employees for a happier and healthier working environment.  

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Are Employee Feedback surveys really important?

CViewSurvey is a web and mobile-based omnichannel survey platform. Create customized surveys online or offline and evaluate the customer experience.

A happy and satisfied employee will always go the extra mile to contribute to the growth of your business. It is very necessary to remain engaged with their employees for a better employee experience because feedback defines the individual performance towards the organization. Measure your employee’s experience and engagement and take your business to the path of success with the help of the Cviewsurvey employee experience survey. Capture the pulse of your employees for a happier and healthier working environment.

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How to create a survey with CViewSurvey

CViewSurvey is an online and offline survey application that gives you real-time data analytics and is suitable for all types of businesses. CViewSurvey make...

CViewSurvey is an online and offline survey application that gives you real-time data analytics and is suitable for all types of businesses. CViewSurvey makes it easy to create surveys from a pre-designed template, add logic, customize it and then preview it before publishing.

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Improve and enhance Patient Experience with CViewSurvey.

CViewSurvey healthcare app for Hospitals, Clinics, Pharmacies and labs makes you capture patient sentiments. CViewSurvey web and mobile-based survey applicat...

CViewSurvey healthcare app for Hospitals, Clinics, Pharmacies and labs makes you capture patient sentiments. CViewSurvey web and mobile-based survey application work on a proven C.A.A.G. model that allows you to collect actionable data while keeping it safe and secure. It lets you view your responses graphically and in real-time ensuring 360° assessment and swift action delivery. Improve your services for a better patient experience with CViewSurvey feedback application.

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Have you ever been got bored with paper surveys. Try our CViewsurvey feedback application which works online as well as offline. Cviewsurvey is a web and mobile based survey application that provides customer experience, employee experience and field and market research that helps in evaluating customers as well as employees loyalty.

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Essentials of Customer Satisfaction Surveys in branding.

CViewSurvey is a web and mobile-based omnichannel survey platform. Create customized surveys online or offline and evaluate the customer experience.

Customer satisfaction effective survey solutions can help you in knowing customers’ opinions. Customer satisfaction can be defined as knowing if a customer is satisfied with your brand or not. It is considered a versatile solution because of its applicability that allows you to ask customers a variety of questions. These surveys can help you identify happy customers who can promote your business. Cviewsurvey web and mobile-based survey application can help in knowing who are your happy customers. Cviewsurvey online and offline survey application works on a proven C.A.A.G. model which lets you collect unlimited data while keeping it secure.

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Cviewsurvey is a web and mobile based survey application that provides customer experience, employee experience and field and market research that helps in evaluating customers as well as employees loyalty. 

Cviewsurvey is an online and offline survey application that provides real time data and insights about the customers. The application is tailored for all types of business and industries.

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Benefits of Field and Market Research survey

CViewSurvey is a web and mobile-based omnichannel survey platform. Create customized surveys online or offline and evaluate the customer experience.

Field surveys and market research both play an important role in developing marketing strategies and gathering useful information and insights from different vertices in the market. Field surveys and market research both are important for the growth of your business. So here is the web and mobile-based survey application CViewSurvey that helps you to achieve your business goals with the help of surveys. CViewSurvey is not only limited to field and market research but also helps in the growth of every type of business.

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Why Customer Experience Matters?

Customer Experience is an important and integral part of every business. A positive customer experience is crucial to define your success and a negative customer experience helps in improvisation. A happy customer will help in promoting your business through word-of-mouth marketing. Thus, if you really want to build a loyal customer base for your business, then you should focus on customer experience andcustomer feedback application. Let's understand first, what is customer experience. What is Customer Experience? According to Annette Franz, founder, and CEO of CX Journey: The customer experience (also known as CX) is defined by the interactions and experiences your customer has with your business throughout the entire customer journey, from the first contact to becoming a happy and loyal customer. In simpler words, Customer Experience is nothing but “the way a customer interacts with the organization”. On the basis of their interactions at different stages, a customer builds a perception towards the organization or company. In another way, it means how satisfied your customer is with your products or services. If he is satisfied, he will continue taking your services and recommend them to others. If not, then what are the loopholes, what are its demands, etc. Good or bad customer experience affects the organization. Let’s discuss it more: Good Customer Experience A good customer experience can be achieved if you · Listen to your customers and give priority to their views/responses. · Analyzing their responses and taking action on them. · Solving their specific problems and actioning their feedback. Impact of Good Customer Experience: · Recommendations by customers · Promotion of your products or services by the customers · Strong customer loyalty for the company Poor Customer Experience A poor customer experience comes when · Your customer does not understand what you are delivering · Customer issues are unresolved · Long time waits and unclear responses · Lack of personalization in the services Impact of Poor Customer Experience: · You will be able to know the areas you are lacking and how to make improvements in it · It will help in re-planning your strategies · It will help in the further decision-making process So, whether it is good or poor customer feedback, both are important for the business. Why is Customer Experience or CX Important for Business? Customers are the primary asset of every business and no business can survive without its customers. Thus, now businesses are focusing on retaining their existing customers and getting loyal customers. Businesses are now focusing on improving their CX strategies to gain better responses. Customer feedback is very important to evaluate your product, service, website, or business as a whole. Customer experience encompasses every aspect of a company’s offering from the quality of customer care, product and service features, ease of use, and reliability to their feedback. Both customers and companies say that CX has become more important over the past years. 75% of customers are willing to spend more to buy from companies that give them a good customer experience while 63% of CX managers say their company prioritizes CX more than a year ago. How to Measure and Analyze Customer Experience The best methods to track customer experience anytime, anywhere with the Survey apps are: · Net Promoter Score® (NPS) · Customer Satisfaction Score (CSAT) · Customer Effort Score (CES) Digital Experience to CX with CViewSurvey App Our surveys help you understand your customer and elevate their experience. Our surveys can help you create a customer-centric culture and turn your customers into your brand ambassadors. The surveys offer solutions for Hospitals, Educational Institutes, Chain Stores, IT & ITES, etc. Collect relevant feedback from your customers and measure their satisfaction using CViewSurvey’s customer experience solution. A customer satisfaction survey is a measure to know the level of satisfaction in customers regarding your product or service. These surveys identify happy customers who can later become brand advocates but they also identify customers who are likely to spread negative reviews. They can be useful in recognizing the loopholes if any in your product and offer an opportunity to improve. Visit >>>> CViewSurvey Website and create your Survey for a better customer experience!!

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4 Significance of gathering Customer Feedback in Restaurants.

Every business runs to satisfy their customers' needs. And customer feedback plays an important role in every successful business. Every business looks towards satisfying their customers to gain customers’ loyalty.

Service is the most crucial factor in hotels and restaurants because customers pay for the service and they expect the best.

Who does not love to go to hotels and restaurants?

Of course everyone. So come let’s discuss more about customer feedback and its significance in restaurants.

Customer Feedback is the information that we receive from the customers about their satisfaction or dissatisfaction regarding a product or a service. It is basically their own opinion about the product, services and the experience they had with the business. Customer Satisfaction feedback plays a vital role in the development of any Industry. A satisfied customer is a happy customer capable of turning into your Hotel or Restaurant’s branding ambassador.

4 Significance of gathering customer feedback in Restaurants:

1. Helps to create a better customer experience: The most effective way to give your customers an amazing experience is by asking them what they like about your service and what should be improved. A satisfied customer will stay along with you. An unhappy customer will eventually find a better option and leave.

2. Ensure customer satisfaction: Customer satisfaction plays a vital role in restaurants. With the help of surveys, restaurants can gather feedback and can then analyze with the data whether customers are satisfied or not.

3. Highlights the areas of improvement: Feedback detects the areas of improvement. With the help of feedback, restaurants can get the information in which area they are lacking behind. So that the restaurants can improve their services. And can also predict how to improve the brand.

4. Helps in making business decisions: In the highly competitive market, restaurants need to make decisions to survive in the dynamic environment. So with the feedback, restaurants can come up with new decisions, if any required keeping in mind the needs of the customers. Also, businesses can frame strategies to target their customers.

Hotel and restaurant satisfaction survey

CViewSurvey is the best online and offline survey application for creating surveys and collecting data/feedback to generate meaningful insights for your business. With CViewSurvey, you can measure how satisfied the guests are with your services and how you can improve the experience for them.

CViewSurvey provides the flexibility to collect data anywhere. Data collected offline is synced with the cloud server when in connection with any network.

CviewSurvey assists in comprehending the perception of customers regarding the Hotel or Restaurant and helps in enhancing the guest experience, service levels, and clients' needs. These restaurant and hotel surveys capture customer opinions, look through their reviews that lead to improvement in hotels and restaurants’ services.

Try the Cviewsurvey Feedback Application Now !!

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Cviewsurvey is an online and offline survey application which provides real time data and customer insights.

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In this Digital Era, collect surveys digitally and collect data anytime, anywhere. Transform yourself from paper Surveys to Digital Surveys. For more information visit: https://cviewsurvey.com/ Or Contact us at: 7880122301

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How Geofencing make an impact on the Survey? - CViewSurvey

In this Digital Era, almost every human being spends their time in mobile apps. Mobile Apps are an important source of Customer Satisfaction feedback for businesses. Geofencing has become a powerful tool to boost the return on investment for any business.

Let’s first know what Geofencing exactly is >>>>>

Geofencing in Survey apps

What is Geofencing?

A Geofence is a digital boundary or fence which surrounds a particular geographic location. The boundary is described through the usage of generation which includes GPS or RFID (radio frequency identification).

It is a real-time location-based marketing tactic that uses geolocation data to target users within a geographic area and delivers content based on their current location or locations they have previously visited.

How Does Geofencing Works?

The basic purpose of Geofencing is to detect the users present within the fence. It works in order to attract customers in a specific and limited area. Like, when they are at least 100 meters or say 50 meters away from the place, they may receive mobile notifications about that particular place.

Here are the three easy steps to install geofencing campaigns for your business:

1. Set up your live location using Geofence.

2. Deliver notifications while customers enter, depart or stay in particular locations.

3. Use area analytics reviews to enhance the performance and effectiveness of the feedbacks generated from the survey.

So hope you are now clear about what Geofence exactly is. Thus, moving further to the main topic, “How does Geofencing make an impact on Best online and offline survey and why it is important?”

Impacts of Geofencing on Surveys

1. Real-Time Feedback — With Geofence it becomes easier to gather relevant feedback (through Net Promoter Score Survey, CSAT, or CES Survey) as close to the time of the experience or we can say at the time when it is fresh and clear in the mind of the consumer. This helps in getting better data accuracy and more insightful feedback.

2. Behaviour Monitoring — With Geofencing a marketer can easily monitor the behavior of the customers. The notifications and popups that a customer receives from the time when he enters the targeted area to the time of his leaving, it provides reviews and ideas about the customer and help in knowing his behavior or interest.

3. Retarget Customers — With the insights generated, marketers get an idea about the customer’s interests, thus the next step calls to retarget the customers who have visited the targeted location and engaged with your campaigns to deliver a special offer or promote your loyalty program. Based on this, next time you can plan for incentives or rewards for your potential customers for completing the survey or engagement.

4. Competitive Analysis — By setting geofences around the locations of a company’s competitors, marketers can obtain the data to evaluate, what factors motivated customers to visit that area over another. Using Geofence, you can also evaluate what segment of your customers frequently visits your competitors’ businesses.

About CViewSurvey

CViewSurvey is an omnichannel enterprise Feedback application to evaluate customer experience and employee experience anytime, anywhere.

Companies need to use their strongest asset when it comes to the successful engagement of their employees, and they are the managers. Managers play the most significant role when it comes to promoting employee experience and engagement as they are the reason for team motivation, creating the level of accountability, and determining the method of communication in their team.

Know more about CViewSurvey and claim a FREE Demo!!

CViewSurvey App using geofence has various advantages:

· The information of the users is totally secure and safe with CViewSurvey App.

· Help in collecting location-specific data or Gather Real-time data at the moment.

· Work on both Android and iOS.

· Instant notification/pop-up.

· Work in the background and very little battery drain.

This was all about Geofence. Take advantage of Geofenced Surveys with CViewSurvey App. Book a free demo and our customer success team will guide you through the process which will help your business in making better decisions.

Register Now and avail of the benefits at the best price!!

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Are you looking for an Application to collect surveys and feedback for any specific industries? We have a solution for you. Try our mobile and web application Cviewsurvey which caters to all the industries. Customer satisfaction survey can help you in increasing your conversions/sales

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Why Market Research is required for product development?

Brands use market research in developing marketing strategies and identifying growth opportunities with it. Starting from the New product idea generation to its market launch, Market research plays a crucial role in product development.

So come let’s discuss it in detail.

What is Market Research?

Market research allows a company to discover the target market and get opinions and other feedback from consumers about their interest in the product or service.

With the help of Market research, we can monitor our performance in the market. Also, we can gather customer satisfaction feedback.

Benefits of Market Research:

New product development: From idea generation to concept development, all stages are vital in New Product Development, and understanding each stage thoroughly can determine the success rate of your product or service. Market research helps in making modifications in new product development.

Identifying potential problems: Through Market research, you can collect feedback regarding the product. This will help in identifying the problem with the product.

Target audience: Recognizing the target audience and catering to their needs, can help a business gain traction early in its journey. You can develop your business marketing and communicating strategies accordingly. With the help of market research, your business can reach the target audience at the right time.

Minimizing risks: Through market research, you can find all the related information about the product or service. You may also decide whether to take any action or not if any is required for the product. This may minimize the risk of product failure.

Help in knowing the customer behavior: Customers are King, in order to be successful in any endeavor, it is of foremost importance to know your customer and their behavior pattern with regards to your product. Market research will help you to know the underlying motives behind a customer’s purchases that can lead to better and organized decision-making.

Competitor analysis: To survive in the market, knowing about our competitors is most important. Market research help in identifying your major competitors and research about their products, sales, and marketing strategies. By doing this, you can create solid business strategies that improve upon your competitors.

Cviewsurvey

CViewSurvey is the best online and offline survey application for creating surveys and collecting data/feedback to generate meaningful insights for your business. It provides you insights into areas like New product development, Product feedback, Brand awareness, Target audience, Customer behavior, Competitor analysis and customer retention.

CViewSurvey provides the flexibility to collect data anywhere. Data collected offline is synced with the cloud server when in connection with any network.

Cviewsurvey is useful for all types of business and captures genuine data. One can also take the advantage of creating customized templates.

So analyze and act swiftly to take your business to new heights with CViewSurvey.

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Boost sales of retail and manufacturing products with the help of web and mobile-based feedback and survey application.

CViewSurvey is a web and mobile-based omnichannel survey platform. Create customized surveys online or offline and evaluate the customer experience.

The customer is the one who does the branding of any business. In other words, we can say that they act as a promoter when they are satisfied with the business. So here is the feedback and survey app which collects data online as well as offline. Cviewsurvey caters to all types of industries. Also, you can create customized templates according to the requirements. The report can also be downloaded and reviewed and data collected when offline is securely stored in the device, which syncs to the cloud server when connected to any network.

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How CViewSurvey is different from other available Market Solutions for creating Online and Offline Survey?

CViewSurvey is a web and mobile-based omnichannel survey platform. Create customized surveys online or offline and evaluate the customer experience.

CviewSurvey is an online and offline survey application that provides feedback for customers and employee experience.

Cviewsurvey online and offline survey application cater to all types of industries.Also, you can create customized templates according to the requirements. The report can also be downloaded and reviewed and data collected when offline is securely stored in the device, which syncs to the cloud server when connected to any network.

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