it’s sooo funny when rude customers encounter employees who can deny them service for the first time.
i was working at a little cafe where I could deny service over bad behavior, harassment etc. & mask mandates had just ended a week before & already people were being weird about me still wearing mine—an N95, the kind shaped kinda like a duckbill.
so this man walked in, looked at me sooo scathingly, laughed at me, and said “damn. never known a woman to choose…practicality over looks.”
And I just said, “oh. you can go, you’re not getting a drink.” And he said, “what???”
I said, “sir, you just walked in at 6 am & called women impractical and me ugly in one sentence.”
And he was so astonished he didn’t even argue he just turned around and left 💀🙏🏻 it was like he suddenly became self aware
One summer I was running ferry rides across a lake so people could see the waterfalls without walking 6 miles when a guy snapped my bra strap as he was boarding the boat. So i immediately threw him off, he started yelling for my manager, my boss cheerfully informed him that, yeah, she’s the captain of the boat and she can kick off anyone she wants. He goes to storm off, looks expectantly at his girlfriend, and she just goes, “Well, I’M not walking six miles, Michael! I’ll meet you back at the car!” and sits right back down!!!!
The expression on his face when he was told that he couldn’t get on the boat, then immediately told that his girlfriend was ditching him? PRICELESS. he just blinked at her and then stormed off like a child. I gave her a free hat and was like maybe rethink this relationship…….
i once had this fucker come up to order a beer. while i pour it he shows me the wanky fucking chemical structure tattoo on his arm and he’s like “hey. you know what this is” i was like “nah sorry” (never cared abt chemistry in school, plus having to look at a some rando’s pretentious tattoo gives me the douche chills). he decides to respond with “heh. you must not read many books”
i immediately stop pouring his beer. i reply: “heh. you must not want this beer.” thirsty boy immediately starts groveling like a worm “please please no i do want the beer im sorry im sorry” believe me when i say it was one of the most pathetic things ive ever witnessed
gotta love people immediately backpedaling when they realise that there are Consequences To Being Mean
I genuinely believe that part of why it has become so normalized to be openly callous and evil in politics is that customer service culture has trained affluent people that they can treat everyone they consider beneath them however they want and still be treated kindly.
It's also crazy how much more polite people are when they know they are talking to a government employee. Once a week I staff a state "wildlife support" phone line, and very rarely do I ever have a negative interaction, even though MOST of my job is telling people "no we don't perform that service, and there is no agency that does." "no, we can't help that animal, and neither can you, as that is illegal." I tell people "no" up to 30 times per day and I've only had a prickly customer about 3-4 times, and properly yelled at only once. (And if I get yelled at I am allowed to end the conversation.)
Meanwhile, when I worked at PetSmart grooming, I got yelled at MULTIPLE times EVERY day. Over a dog's haircut that I didn't even do.
