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@digitaldeliberations-blog
The new restrictions, which start in May, can last for up to a year
This is so scary and Orwellian. Black Mirror shit. 2018 is a Dystopia.
Global social media practice: Case study China
During one of my usual late-night perusals of controversial discussion website, Reddit, earlier this week, I stumbled across an ‘ask reddit’ thread debating the tactics used by party-goers in the pre-mobile phone era when trying to appear busy. Whilst today we might use our smart phone to make ourselves look preoccupied (god forbid anyone notice I’m standing in this corner alone!), the winning answer for the thread was (drum roll please...) patting the dog. Instructions clear: 1. Locate dog; 2. Pat dog; 3. Enjoy perceived social acceptance. Funnily enough, patting the dog is usually my go-to party move as soon as I’ve crossed the threshold, so maybe I’m not so dissimilar to my baby boomer counterparts after all...
The idea of being caught out without access to the digital world of social media profiles, viral content, and spicy memes, may be terrifying to today’s “always-on” networked communities, but it quickly became a reality for yours truly in November of 2017 as I prepared to jet off to mainland China with Swinburne University’s annual Future Leaders Study Tour, (Boyd, 2014, pp.72). The number one topic deliberated on the Blackboard discussion board: which is the best VPN provider to use whilst in-country? The question of whether to use a VPN was not debated, and instead it was the comparison between the various platform providers that took the centre stage. (FYI: the decidedly best VPN for use in China is Express VPN).
Before us lay a decrepit world lacking social media presence; a wasteland without social communication as we know it today...the horror! The shock! Or perhaps those expectations are due to our Western lens, casting bias over social contexts and practices that differ to our own. The stark reality of the Chinese social media landscape is one that, whilst undeniably different to that which we are accustomed to as Australian users and consumers, is vastly complex and considered within the context of Chinese social and consumerist structures. Celebrating the world’s “most active social-media population,” China’s social media platforms are profoundly influential in not only buyer behaviour of consumers, but also in the wider national development and connection of the nation, (Chiu et al, 2012, pp.1). Whilst the “Great Firewall of China,” or the censorship of the free Internet within the country’s borders, may be intended for the protection of citizens from perceived external evils, it too has facilitated the rapid development of platforms contextual to Chinese cultural and social norms.
Multi-purpose app, WeChat, is one of the most prominent platforms utilised within mainland China, however it is not so much the features of the app that surprises, but instead the complexities of its application. It is argued large-scale data analysis and increased digital literacy in consumers is required to successfully transition a society into a truly network digital realm, and China is a prime example of opportunity for the utilisation of social media platform data to their nation’s advantage. The WeChat platform allows users to purchase public transport tickets in most Tier 1, 2, and 3 cities directly from their web device, encouraging easily accessible purchasing practices for consumers and, as a result, increased uptake of public transport use (an increase that would greatly benefit China given their current challenges in air pollution). However, with users tracking their public transport movements and purchasing patterns via the WeChat platform, the real-time data collected (through the independently developed Widget interfaces embedded in WeChat) can be directly inserted into infrastructure development and urban planning.
China’s social media landscape is a topic that needs an unlimited word count restriction for deep analysis and discussion; with a new “social credit” system in (attempted) development by the government, designed to rate the “trustworthiness of people and companies” through analysis of “economic and social” data sourced from social media platform behaviours, it is definite the social media practices will continue to expand and increase in complexity. I guess Facebook is not the supreme ruler of the world after all...
Thanks Cathy and Clare for a fantastic semester!
References
Anti, M 2012. ‘Behind the Great Firewall of China,’ [video file], TED Talks, viewed 29 May 2018, <https://www.ted.com/talks/michael_anti_behind_the_great_firewall_of_china#t-51181>
Boyd, D 2014. ‘Participating in the Always On Lifestyle,’ in Mandiberg (ed) The Social Media Reader.
Brehm, S, & Loubere, N 2018. ‘China’s dystopian social credit system is a harbinger of the global age of the algorithm,” The Conversation, The Conversation Media Group.
Chiu, C, Lin, D, & Silverman, A 2012. ‘China’s social-media boom,’ McKinsey and Company.
Happy Birthday to our favorite (former) Farmville addict, Emma Stone!
Social Gaming: Playing the Crowd
Warming my hands with the heat of the toaster, the familiar breakfast smell filling the kitchen, I often find myself with a spare minute; a short space of time in which I’m forced to wait, with no direct purpose outside of passing the time. Although today I’d probably move quickly to sit on the central heating vent, two years ago I would have been straight onto my smartphone, and into Candy Crush. The thrill! The exhilaration! The excitement! Candy Crush had it all...except, of course, the means by which to heat me up...or finish the preparation of my breakfast...or any other form of tangible assistance...but has social gaming finally crossed this physical barrier?
Social games, or games that have been developed specifically for the networked frameworks provided by social media platforms, are often arguably known for “being a total time sink for players and a complete annoyance for their friends,” (Swallow, 2013, pp.1). The coding design of Candy Crush, for example, relentlessly encourage players to promote the game to their social network connections. However gaming in the wider sense, from “agon” or competitive social games like Farmville, to “mimicry” or simulation games like World of Warcraft, provides an outlet for the play and socialisation of real communities in the digital space, (Caillois, 1961). The crossover between our physical reality and the created reality of digital gaming environments has brought with it a number of challenges, including in both the formation and the regulation of social ethics, norms, and practices.
Similarly to the challenges facing cyber-safety and digital citizenship, those facing gaming communities are centered around the negotiation of rules and control of experiences occurring within such spaces. The “law and architecture” of gaming environments “function through the underlying code” of the game design, and this code defines the parameters in which “cultural norms [emerge] from the contexts of play,” (de Zwart et al, 2014, pp.77-79). The responsibility of policing the development and function of gaming communities is a murky area; though developers generally integrate an End User License Agreement (EULA) as a requirement of use, the “practical realities of the limited involvement of...platform [providers],” paired with the geographical and regulatory challenges of policing a digital space, have seen new social structures and expectations form in these secondary realities, (de Zwart et al, 2014, pp.79).
Whilst gaming does bring forth challenges for social ethics and connection, it is also argued to bring promise of advances in education and pedagogical practices. Panelists at a 2013 Stanford University (who carries a reputation as having one of the best education schools in the United States) discussion noted the importance of embracing gaming methods within the wide education system. Highlighting games as the ideal “architecture for engagement,” as well as their strength in accounting for people’s “motivation and needs for interaction and self-expression,” it can be seen gaming is an invaluable tool that provides new opportunities for learning, (Mackay, R.F, 2013, pp.1). Abandonment, for example, is one occurrence common in gaming, but is a “measurement that does not exist in a traditional classroom,” and, furthermore, is “far [more] significant than...low scores,” (Mackay, R.F, 2013, pp.1).
Social gaming, though perhaps at times plagued by an unfavourable reputation, does too provide an outlet for good; Facebook games like WeTopia and Joy Kingdom, both free to play, “turn players’ points into monetary donations to benefit children’s and animal charities,” and are examples of social games acting as tools for “real change,” (Swallow, 2013, pp.1). Though gaming environments may indeed only exist in their own designed definition of time, space, and sociality, they are increasingly entering our physical world...I guess the question becomes, how can we embrace this entrance for good, and not evil?
References
Caillois, R 1961. ‘Man, Play and Games,’ in Farrell, C 2018. Gaming Communities, lecture, Digital Communities MDA20009, Swinburne University of Technology, delivered 11 May 2018.
de Zwart, M, & Humphreys, S 2014. ‘The Lawless Frontier of Deep Space: Code as Law in EVE Online,’ Cultural Studies Review, 20:1.
Mackay, R. F 2013. ‘Playing to learn: Panelists at Stanford discussion say using games as an educational tool provides opportunities for deeper learning,’ Stanford News, Stanford University Communications.
Swallow, E 2013. ‘How Social Games Are Changing the World,’ Forbes Entrepreneurs, Forbes Media LLC.
Future Prediction no.75.
Symptom-checkers like WebMD made the wrong diagnosis in two out of every three cases. (Human doctors made the right online diagnosis 72% of the time)
Breaking News: ART of medicine not synonymous with ART-ificial intelligence.
Public Health Campaigns and Communities
There’s nothing worse in life than waking up in the morning with your arm feeling a little tender, your head a little sore, and your throat a little dry, only to find out that these symptoms are not the result of your Friday night house party fall, but, instead, Cancer. Ah, that old chestnut! But surely, you ask yourself, I’m just a little dehydrated from all the Smirnoff Vodka..? Nope. It’s Cancer. Dehydration is a symptom. And you’re now the carrier. Thanks Dr. Google, what would we do without you?
Whilst this scenario is surely a little embellished for dramatic effect, the idea of internet users making such irrational, or perhaps uneducated, assumptions about their own health status is not as novel as one might expect (or hope). In 2017, Business Insider posted a think piece around the dangers of a new disease sweeping the connected world: Cyberchondria. That is, the “tendency to self-diagnose health problems online to anxiety-producing results,” or the use of, as some like to say, ‘Dr. Google,’ (Bernard, 2017, pp.1). Having spent eight years of my youth working the reception desk of my parents’ suburban Veterinary Clinic, I can vouch for the proliferation of self-made medical professionals... no Sally, we do indeed need to see your dog in the flesh before we sign away a year’s worth of medication...
This suggestion of the ‘anxiety-producing’ results of cyberchondria reflect the dilemma of health and social media discourse; the two sides of the sword, if you will. It is true the benefits of social media’s growing spread of awareness and public discourse around healthy communities and practices is tangible, evident, for example, through the power of the “language of story” in the To Write Love On Her Arms (TWLOHA) campaign, (Milner, 2012, pp.426). Nonetheless, one cannot ignore the resulting failures of this information spread in personal self-image, anxieties, and the setting of (often unattainable or edited) health and beauty standards in the online world.
As researcher Anthony McCosker suggests, social media profiles “built on conveying healthy and successful lifestyles are big business,” and it is no surprise that many ‘fitspo influencers’ have celebrated huge success within the last decade, particularly in the Instagram and YouTube spaces, (2016, pp.1). Australian health blogger, Ashy Bines, is one such 'fitness guru’ who has come into controversy around the validity and credibility of the health information she promotes. Despite operating a number of businesses under the guise of her personal training ability, it recently came to light that Bines has no formal fitness instruction qualifications. Furthermore, Bines’ heavy use of ‘Greens powder,’ a powder designed to “support the body to maintain its pH by supplying green plant pigments,” in her toddler son’s diet did not impress social media audiences as a representation of healthy living, particularly given the child’s age and developmental needs, (Morlife, 2017, pp.1). And yet, after multiple such controversies, she still celebrates almost 900,000 followers on Instagram alone.
Against this backdrop of failings in the “perceived credibility of Internet sources... [and issues] of digital literacy,” it is crucial not to forget the companies and movements forging positive growth in community health and discourse online; Movember has managed to “[engage] a hard to reach group, men,” who are often stereotyped as commonly “[rebuffing] health and wellbeing issues,” (Burgess et al, 2014, pp.1). However, as with good health comes good balance, social media also forces the balance between positive and negative; it is important to remember that we as humans and as publics need to talk, connect, and share information around sensitive issues, even when difficult, if not just to remind ourselves that we are, truly, not alone.
References
Bernard, Z 2017. ‘If you’re addicted to diagnosing your health problems online, you might be suffering from cyberchondria,” Business Insider Australia, Allure Media, accessible at <https://www.businessinsider.com.au/cyberchondria-definition-symptoms-anxiety-meaning-2017-11?r=US&IR=T>
Burgess, J, Cassidy, E, & Light, B 2014. ‘Deeply Superficial Digital Media Engagement? The Case of Twitter and Movember,’ Paper presented at AoIR 15, Daegu, Korea.
McCosker, A 2016. ‘Digital Mental Health and Visibility: Tagging Depression,’ in P. Messaris and L. Humphreys, Digital Media: Transformations i Human Communication, 2nd Edn, Peter Lang.
Milner, R. M 2012. ‘To Write Love Through the Indie Imaginary: The Narrative Argument of a Mediated Movement,’ Continuum, 26:3.
Morlife, 2017. ‘Inside Alkalising Greens: what are the ingredients and their benefits?’ Lifestyle: What’s Inside Alkalising Greens? Morlife Pty Ltd.
A beautiful editorial piece from Brisbane’s “The Courier Mail” covering the staggering volunteer effort following last week’s floods.
#Facebook has launched a Safety Check feature for the #Nepal Earthquake by @mxsawyer on twitter
looking to help communities in FL recover from irma? consider donating to the mutual aid disaster relief hub in Tampa!
come by and see us in person at 5107 N Central Avenue,Tampa, FL from 8 am to 8 pm every day until 09/23 (possibly longer) to donate food, water, medicine, and other supplies, or volunteer to help transport relief to affected areas. we also have a (really really!!) free market and medical wellness center for those who need it.
want to help but don’t live near by? you can donate online MutualAidDisasterRelief.org/Donate or join us on Facebook in the Irma Decentralized Response group where you can stay up to date with volunteer and donation needs, as well as post/answer requests for assistance (no matter where you are in Florida)!
Crowd Sourcing in Times of Crisis
In the early hours of 14 November 2015, an international news story was breaking. Painting images of terror and chaos; “Paris attacks kill more than 120 people..;” “Paris shooting: terrorists attack French capital;” and “Cette fois, c’est la guerre” (This time, it’s war);” news headlines told readers of the horrors occurring, in real-time, in the Paris suburb of Saint-Denis. This is a suburb located a mere thirteen kilometres from the 16th Arrondissement home of my only blood-related uncle, who, until recently, lived around the corner in Melbourne. With no presence on social media, we relied on his phone call to confirm his safety, however this was not the case for many of the Paris attack victims in today’s connected global society.
Social media platform Facebook now celebrates a ‘Safety Checker’ feature, through which users can “quickly share that they’re safe with friends and family” during a crisis or emergency, (Facebook, 2018). Whilst this feature is undeniably a liberating opportunity that provides users a quick and easily accessible mechanism for communicating their own well-being, it is also an opportunity for misuse of crisis tools. Sitting on my Facebook newsfeed watching countless Australian friends marking themselves as ‘safe’ from the Paris attacks (read: from the comfort of their Melbourne homes - Facebook allows access to the Safety Checker to users who have, for example, listed France as their hometown, or if many friends of the user are actively discussing the incident on their own feeds) was frustrating to say the least, and left me wondering: Why make a joke out of something so serious? Do people actually care?
The issue of authenticity of information shared online during times of crisis, including the misuse of tools and resources, is perhaps one of the biggest challenges facing crowd sourcing practices and social media today. As Digital Ethnographer Heather Ford suggests, the authenticity of online data can be managed through a process of verification, in which data “should be declared as verified” when publicly available to ensure true information is reaching audiences and stakeholders, (2012, pp.33). This, however, becomes difficult when individuals misappropriate such resources; this scenario reminds me of the Baby On Board car signs - if you have an accident with this sign in your window, yet no baby, emergency services may waste valuable time searching for your invisible baby in the wreckage.
Whilst verification processes assist the validity of data in networks, it too has restrictive qualities. Ford highlights the advantage of social media platforms in allowing information sharing outside of the governance and restriction of mainstream media, however verification nonetheless requires an entity to censor content. Whether this is a domineering political body, or an external, foreign, or unknown organisation, the fact remains that social media platforms generally require some level of regulation, leaving deployers feeling “as though they are acting as the very same gatekeepers that they wanted to sidestep,” (Ford, 2012, pp.37). I suppose we as a global community aren’t advanced enough to be left to our own devices in the online world just yet...perhaps the development of further digital literacy and trust, particularly in crowd sourcing platforms, will mend this disparity...we just need to work out where to begin.
References
Facebook, 2018. ‘Safety Check,’ Help Center, accessible at: < https://www.facebook.com/help/695378390556779>
Ford, H 2012. ‘Crowd Wisdom,’ Index on Censorship, Writers and Scholars International Ltd.
Fraser, I, & Henderson, B 2015. ‘Paris shooting: terrorists attack French capital - as it happened on Friday Nov 13,’ The Telegraph, Telegraph Media group Limited.
Phipps, C, & Rawlinson, K 2015. ‘Paris attacks kill more than 120 people - as it happened,’ The Guardian, Guardian News and Media Limited.
Unknown author 2015. ‘Cette fois, c’est la guerre,’ Le Parisien, LVMH Moët Hennessy Louis Vuitton SE.
4chan mocks Isis with hundreds of rubber ducks
Quacking up.
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