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Gmail Labels is a stepping stone to inbox mastery. This article will give you a detailed look at the feature right from the basics.

Get started with Gmail Labels, and make email management and collaboration a breeze.

#Gmail #Productivity #Email

Gmail Labels is a stepping stone to inbox mastery. This article will give you a detailed look at the feature right from the basics.

Get started with Gmail Labels, and make email management and collaboration a breeze.

#email productivity #productivity #email #gmail

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Achieve inbox zero and take charge of your Gmail. It's YOU who should decide how and what you should be working on, not a messy inbox.

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Achieve inbox zero and take charge of your Gmail. It's YOU who should decide how and what you should be working on, not a messy inbox.

#productivity #gmail #email #email management

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Stop wandering off the internet looking for small business ideas. This comprehensive list will help you choose the right business for 2018 and beyond.

Achieve inbox zero and take charge of your Gmail. It's YOU who should decide how and what you should be working on, not a messy inbox.

#productivity at work #email #email mangement #gmail #productivity

Stop wandering off the internet looking for small business ideas. This comprehensive list will help you choose the right business for 2018 and beyond.

#small business #SMB #Businessideas #Bootstrapping

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This guide will help you avoid common delegation mistakes most managers make every day, and teach you how to delegate like an expert.

#delegation #productivity #workplace #business #leadershipdevelopment

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This guide will help you avoid common delegation mistakes most managers make every day, and teach you how to delegate like an expert.

#delegation #productivity #workplace #business #leadershipdevelopment

This guide will help you avoid common delegation mistakes most managers make every day, and teach you how to delegate like an expert.

#delegation #productivity #workplace #business #leadershipdevelopment

#teamwork

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Learn everything about building a service recovery culture in your organization. Earn customers for life by going the extra mile to please irate customers.

This article talks in great detail about how startups can foster the right mindset, stay prepared, and train employees to respond to service breakdowns.

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#ServiceRecovery #CustomerExp #Custserv #customerservice #SaaS #business #Retention #churn

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The post talks in great detail about some of the common customer onboarding mistakes that SaaS companies make and how to avoid them.

Customers are humans with actual problems. They don’t have the time or the patience for an elaborate customer onboarding process. The reality is that they just want to complete it as fast as possible, start using the product, and get it to solve their problems.

When the relationship is at such a fragile position, every second of attention you get is precious. You need to make good use of it.

In this article, we analyze some of the common onboarding mistakes that SaaS companies make and how it can be fixed. Here’s the link.

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#UX #CX #SaaS #Startups #Customer #Onboarding #Customerexp #custexp

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Measuring customer satisfaction has become a mandate. 'Happy customers' is one common constituent of all thriving companies.

You can’t improve your service satisfaction standards unless you know where you currently stand.

This article offers an in-depth overview of the four major methods for measuring how satisfied customers are with your product:

1. Ask for feedback from customers

2. Analyze customer data without talking to them

3. Analyze customer support metrics

4. Monitor social media

hiver-posts-blog

#customerservice #custserv #custsat #Customer #SaaS #startups #Customerexp #custexp

The primary reason customers get angry is that they feel disrespected. Companies, mostly unknowingly, institute customer service practices that are disrespectful to customers in one way or the other. This article explores why customers get angry and how you can turn them into loyal advocates.

#customerservice #custserv #customersuccess #Business #Customerexperience #custexp #SaaS #startups

#deal with angry customers

hiver-posts-blog

Measuring customer satisfaction has become a mandate. 'Happy customers' is one common constituent of all thriving companies.

You can’t improve your service satisfaction standards unless you know where you currently stand.

This article offers an in-depth overview of the four major methods for measuring how satisfied customers are with your product:

1. Ask for feedback from customers

2. Analyze customer data without talking to them

3. Analyze customer support metrics

4. Monitor social media

Measuring customer satisfaction has become a mandate. 'Happy customers' is one common constituent of all thriving companies.

You can’t improve your service satisfaction standards unless you know where you currently stand.

This article offers an in-depth overview of the four major methods for measuring how satisfied customers are with your product:

1. Ask for feedback from customers

2. Analyze customer data without talking to them

3. Analyze customer support metrics

4. Monitor social media

#measuring customer satisfaction #customer experience #customer service #customersatisfaction #customer satisfaction #saas #developers & startups #startups

hiver-posts-blog

The post talks in great detail about some of the common customer onboarding mistakes that SaaS companies make and how to avoid them.

Customers are humans with actual problems. They don’t have the time or the patience for an elaborate customer onboarding process. The reality is that they just want to complete it as fast as possible, start using the product, and get it to solve their problems.

When the relationship is at such a fragile position, every second of attention you get is precious. You need to make good use of it.

In this article, we analyze some of the common onboarding mistakes that SaaS companies make and how it can be fixed. Here’s the link.

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