#customer satisfaction

[fuzzyghost]

[geenadomai]

[catsithkelpie]

Ok so I am autistic. This is important context.

I've been getting this brand of mozzarella sticks (Farm Rich) since the pandemic. If you weren't already aware, the serving size for Farm Rich mozzarella sticks is 5 per serving. In every box, there were always exactly enough to where 5 stick servings would be the perfect amount, with no sticks left over.

I preferred this brand almost solely because of this aspect of their production, and eventually bought their mozzarella sticks exclusively.

But a couple weeks ago, I looked in the bottom of the bag to find only 4 mozzarella sticks. This was already an egregious offense, but not something I was about to track down the company general support for just yet.

But today I found only three. (3.)

I found the Farm Rich website. I found the support section. I left a lengthy, detailed complaint telling them to get me in contact with whoever makes decisions regarding portioning, or to tell them directly to fix it.

I have way too much time on my hands, and I fucking loathe capitalistic enshittification. I am willing to keep this up until they send me a response saying they fixed the issue or adequate compensation for my emotional distress. Do not test me, ruling class.

Anyways I'll keep y'all updated for a response.

[unbfacts]

[aubrey-melinoe]

Hey this is your reminder to be fucking nice to customer service.

I just recently got my new fahlo bracelets and one is a red wolf. And I had completely forgotten that I had chosen insta-track when I bought it which means no qr code to scan.

And I emailed them about it, very politely, very sweetly asking if they could send me a qr code and so I sent them my info. And they reminded me about insta-track and I found the little menu on the top right corner, of the app, that let's you start instantly tracking. And they even sent screens hot instructions after I had found it!

And I did apologize for causing such a fuss (even though I didn't really. I was very sincere and kind and patient through the whole thing.) And thanked them an abundant amount for all the kindness and help.

And guess the fuck what? They were super kind. Super enthusiastic. Super polite and sweet the whole entire way! THEY WERE INCREDIBLE AND AMAZING.

BE FUCKING NICE TO CUSTOMER SERVICE.

[tilbageidanmark]

Logistics

[ashleywhite3757]

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