Last year I was made to leave an after hours surgery with a sick and screaming Sophia by an unsympathetic doctor who didn’t appreciate us bringing autism into his workday. Almost a year to the day, I was back in the same chair, with a sick and screaming Sophia.
I didn’t want to be there. I had sworn black and blue a year ago that I would never return. Any establishment that was illprepared and unwilling to help a family with a special needs child in need, doesn’t deserve our custom. We had since changed GP’s and on the only occasion when we needed to visit a doctor outside business hours (this past christmas) by luck this place was closed and we had to go to the next closest surgery 45 minutes drive away.
We were there yesterday after Sophia’s little foot grew swollen and red from an insect bite (we think it was a spider). It’s a long weekend here in NZ so I couldn’t wait until tuesday for a doctors appointment, so begrudgingly we had to take her to this godforsaken place.
The feelings of hurt and upset were still surprisingly fresh in my mind. I remember the doctor’s disgusted face as he looked around the curtain to see who was making all the noise. I remember his words ‘You can’t be here. Her GP is more equipped to deal with this.’ Whatever ‘This’ is. - 'This’ sick child who was in hospital less than a week ago after a seizure? - 'This’ inconsolable, confused child who doesn’t know what’s going on? - 'This’ fatigued family who is asking for help, who you won’t even take a minute to check her temperature? (if he had bothered he would have found an ear infection)
It’s like I never really left. I’m haunted by that experience. It’s spectre follows me wherever I go, tainting my perspective and expectations of the rest of the world when they meet my child for the first time. It hurt. It still hurts.
The kids were playing happily. Nice and loud, and happy. Normally I would 'shush’ them, but I noticed a sign on the wall saying 'please ensure your children are playing QUIETLY. There are patients in the waiting area who are unwell.’ I’m not telling them to shush, the stone-faced receptionist and other patients waiting can go jump for all I care! I notice another sign telling parents to make sure their children don’t climb on top of the wendy house. I don’t bother to tell the kids not to when they decide the view of the waiting room is better from the roof! …Right now I honestly couldn’t care less about their rules and regulations.
Maybe the receptionist takes this into account as two newer patients get seen by the nurse before us. Perhaps we are on a black list! Perhaps our file has a note to say that the last time we visited I stormed out without paying… Or perhaps I am over-analysing and a bit on edge at the moment. Quite possibly in fact.
We finally get our name called by a nice nurse I see walking her dog past our house often. I feel relieved that we have someone friendly to show us into the cubicle.
‘Wouldn’t it be hilarious if we got that same doctor,’ I muttered to my husband as we walked down a corridor.
...And then I saw him.
That same doctor, with that same unimpressed look on his face.
‘Keep cool,’ my husband whispered.
‘You’re doing the talking then,’ I told him.
My hands were trembling, my knees were like jelly. I was not only reliving the moment he made us feel like something he scraped off his shoe, but also all the times I had fantasized about all the awesomely smart and quick witted things I coulda-woulda-shoulda said to him the last time, instead of running out in tears.
What halts me from doing this is the intense fear that he is going to treat us the same way again.
Sophia started squealing, and I am petrified he is going to send us away again. I don’t think my heart could take it again. Every time the world is cruel and unfair to my little girl, it affects me. I keep all these experiences deep inside me. At first they just hurt and upset me, but with time and experience I use them as fuel to keep me strong, moving forward and being the parent I want to be.
‘She’s full on isn’t she?’ the doctor comments I say nothing. ‘So I hear from the nurse she’s had a bite on her foot…’ Again, nothing. I look at my husband. Thankfully he sees I’m in no mood for talking and takes the reins. ‘Insect bite, yesterday, blown up today. Limping now.’ (Obviously my husband isn’t really in the mood for niceties either!) ‘Here’s a prescription, take 5mls twice a day. How does that sound’ I’m already at the door, ready to go. I have nothing to say. Not a thing.
We got home, and my husband said ‘Well done, you were very brave.’ He wasn’t talking to Sophia, he was talking to me! It meant a lot for him to say that to me. I didn’t really think about it until now, but it was brave.
I went back, I faced my fear, I looked the cause of all my sadness and anxiety from the last year in the eye and I didn’t lose it. I was calm, and in my silence I said loud and clear ‘you are nothing to me. you have no power over me any more. I am free.’
All the things I coulda-woulda-shoulda said don’t matter any more. He’s just a doctor with no compassion. That’s his baggage now, not mine. The same way he shut the door in our face a year ago this week, I am slamming the door in his face as of now. Closure. Of both the metaphorical and literal kind.
Just like Sophia’s foot, all things heal with time, care and the right medicine.













