Jay Walking NY

The world as I'm seeing it.

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Sometimes You Only Get One Chance at a First Impression

Sometimes You Only Get One Chance at a First Impression

Have you ever thought about how important your front line employees are?  We all know that everyone pays attention to the C-Suite, but do we pay attention to those people that are actually interacting with customers, or guests, on a regular basis?

A few weeks ago I wrote about a bad customer service experience that was compounded by a bad social media customer experience. Whenever I do this,…

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When looking for influencers, try your existing customers

When looking for influencers, try your existing customers. #FiOSNY

I often wonder if influencer programs are still worth it. It’s an argument that have in my own head all the time. If you’ve been following me, you already know that I’m a big fan of employee advocacy programs, and I feel that the rise of these programs has had an effect on external influencer programs.

Looking for influencers? Try your existing customers. Photo Credit: 10ch

There will always be…

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Brand Lessons From a Bad Customer Service Experience

Everyone has different experiences when they interact with a brand. I’ve had some great brand experiences in the past and some that have not gone so well. And what I experienced could very well be different from what you’ve experienced. Whatever the case may be, there are always lessons to learn.

Over the weekend my extended family and I decided to go out for dinner, which was most likely a…

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10 Life Lessons From Spartan Racing

10 Life Lessons From Spartan Racing. #SpartanRace #FiOSNY

Over the last three years I’ve had the chance to run some Spartan Racesand earn trifecta twice. If you don’t know what the Spartan Race is, and are wondering what trifecta is, here’s a quick rundown for you. The Spartan Race is an obstacle course race that has different levels of difficulty. The shortest distance is the Sprint, ranging from 3-5 miles. Next is the Super, which falls between 8-9…

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Summer Getaway: Sunset Island in Ocean City, MD

Summer Getaway: Sunset Island in Ocean City, MD #FiOSNY

Summertime is a great time and popular time for families to take a vacation and just get away from life, as they normally know it. For us, it’s no different. This was the first time that my family has gone down to Ocean City, Maryland for vacation, and it did not disappoint.

Getting There

Coming from New York, there are really only two ways (that I know of) to get there. You can take the New…

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Dare To Explore The Road Less Traveled

Dare To Explore The Road Less Traveled

Recently I blogged about how I’ve had to set aside the time to go out with the intention of taking photos, and how I feel it’s improved my photography. And it’s not just setting aside time to take photos in good weather, but also when it’s not so nice out. Bad weather can make for some pretty good photos. But sometimes it also means that I’m walking around in some areas that don’t look so nice.

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When Push Comes To Shove, And Sometimes We All Need A Shove

When Push Comes To Shove, And Sometimes We All Need A Shove

I think Legos are pretty cool. With some hard work and dedication, you can create anything your imagination thinks of. I think life is a lot like that too. You can choose to work hard to stand out from the rest and be extraordinary, or you can just sit there like a pile of bricks.

Ok let me first say that I hope I’m not encouraging you to start shoving all of your friends (or enemies) for no…

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What “Just Go Shoot” Taught Me About Doing Things With Intention

What “Just Go Shoot” Taught Me About Doing Things With Intention

When I first started thinking about getting into photography as a hobby, I considered it one of those “if I have time” hobbies. I’d carry my camera with me and if I happened to see something cool I’d take a picture. But after seeing photographers constantly share pictures that just blew my mind, I realized that if I were to take this seriously I’d have to change.

There are just some things you…

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Always Be Open To Learning From Others

Always Be Open To Learning From Others

I like looking at pictures. One of my favorite social media sites at the moment is Instagram because you can just scroll through tons of photos that people have taken and see some amazing shots.

I feel that I learn a lot from the photographers that I follow on Instagram. I often see places that I never knew existed and their photos make me want to go and see it for myself, especially if it’s…

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What the Fred Lebow Marathon Half Taught Me About Setting Goals

What the Fred Lebow Marathon Half Taught Me About Setting Goals

“Go big or go home”, right? Around 2 – 3 months ago my friends encouraged me to join the New York Road Runners Club to complete the 9+1 Program to gain entry to the NYC Marathon Full and Half. The funny thing is that I’m really not a runner.

So the half marathon was going to be my first New York Road Runner event, and actually my first entry into any running event ever. I use the word event…

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Walking In The Rain Isn't So Bad After All

Walking In The Rain Isn’t So Bad After All

Photography is a hobby of mine that I really enjoy. Being able to take photos in New York City is a real blessing. There’s never a dull moment and the architecture is just amazing here. I haven’t been taking photos for all that long, and so I’m still learning new things every day which makes it really fun.

“Come Closer” – Photo taken in Union Square, New York City.

One of the things I did…

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Staring down 14th Street on a rainy night in the city that never sleeps. #NYC #ThisIsNewYorkCity

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He's got his mind made up. #LoganEng #bw

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Riding a bike in NYC requires extra awareness. #NYC #ThisIsNewYorkCity #bw

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Downtown 6 Train. Astor Place, #NYC. #ThisIsNewYorkCity

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Do Brands Really Understand What Employee Advocacy Is?

Do Brands Really Understand What Employee Advocacy Is?

photo credit: amortize via photopin cc

If you’ve been following me on social media you know that I’m a big fan of employee advocacy and have been for quite some time. It seems like employee advocacy has been gaining momentum recently, with brands starting to encourage their employees to get on social media and help spread their messaging. While I applaud brands for doing this and taking that…

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Baby it's cold outside. #winter #bw