Disengagement
I first noticed this phenomenon in casinos, where some players would pass up live blackjack dealers and go for the blackjack machines, where virtual dealers ran the game from a screen.
It made no sense to me, mainly because the payouts of any gaming machine can be adjusted (Iâm not saying they are; only that they could be), whereas a live game is pretty much impossible to rig.
I figured that the gamblers who preferred the machines were new to the game and were afraid of being castigated by other players for making mistakes.
Then I noticed something similar in grocery stores - people standing in line at the entrance to the self-checkout machines, while live cashiers stood idle.
It made no sense to me until I came upon a newspaper story that offered an explanation I hadnât considered:
âThe popularity of self-checkout, then, could suggest a subliminal shift in some shoppersâ prioritiesâan aversion to waiting might be outweighed these days by a reluctance to engage with other people.â
Iâm not sure what this says about the current state of our society, but I donât think itâs a positive development.
(Adobe stock photo)











