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Tips for Retailers to earn the most in this year-end
Running in the last few days of the year, there is an environment of fun, laze and holidays all around. Everybody is out of their houses and plan to shop something or else for themselves or their loved ones. So when the prime shopping season is on, what have you thought to make good money in this year-end. Come, here are some few tips for the retailers to make this 2017 even better.
Ease out the return policies: When customers shop from you they would love to have the ease of exchanging or returning the bought article from you. It has been researched that 75% of holiday shoppers love to buy from a store which has a flexible return policy. And, 22% of shoppers avoid purchasing after knowing about the stringent return policy. Unbending return policies really turn off the customers, therefore, this holidays go little generous with your policies and enjoy good cash inflow.
Inviting display: Does your store look the same on prime holidays as on normal days? If yes, then this really needs to be worked upon. Starting from outside to front door to display window and even till inside, every inch of your store should give that festive vibe to the customer, alluring him to at least step inside once. The festive lighting and music play the basic role here. The Mood Media research has reported that 84% of people enjoy shopping in a store which plays music and 77% of shoppers said music makes waiting in the queue more bearable.
Take advantage of technology: If you have been still doing all the work on your own by running around then its time to integrate technology. Use latest POS systems, advanced software or mobile devices to check stock levels, speed up checkout process or to assist them in any other way. 53% of shoppers say that the stores which use latest technology are able to deliver better shopping experience.
Proper stocking: Losing the customer because of less of stock is the biggest no-no. Always stay updated in terms of your stock. Use the right inventory management software so that you are able to manage the right levels of stock at the right time.
Punctual timings of the staff: The on and off coming of staff or coming at an irregular time really puts your sale to a wobbly condition. Manage your staff efficiently with best employee scheduling software. You will be able to post a schedule for all of them from a desktop or smartphone and when they will receive a notification of it, there will be hardly room for excuses.
December 30th is projected to be one of the busiest shopping days of the year. So, gear up, follow these five tips and make the most the most out of this holiday shopping season.
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Top 4 Advantages of Hotel Management Software
One of the fastest growing sectors of the economy is the hospitality industry. It is a bustling sector with myriad categories and is completely based on customer satisfaction. Talking specifically about hotel industry amongst all then this industry has really become a hot favourite of people, owing to exposure and increase in income. The industry has truly grown in its approach and concepts of management where all the manual handling of transactions, records and reporting are now replaced by technology powered solutions.
Hotel management has reached next level by adopting modern hotel management systems, hotel software and various such other components to make business easy and smooth. Some pinching challenges in this field are:
Situations of low booking or over booking
Controlling staff
Looking after customers
Managing accounts and accuracy
Avoiding theft and cheating
Overall business development
Dealing with government policies, rules and taxation
Thus, handling all these together and without the help of management software really becomes a headache, mess and an expensive affair for the owner. The hotel management software deal all these challenges effectively and come with a variety of features that help in better revenue and satisfaction.
Front desk management system: This software manages all your front desk duties like check-in, check-out processes, room inventory, guest history or handling any quarry of the tourist. It gives the forecast report of expected arrival, expected departure and the present booking status of your property in other places.
Channel management system: This system manages to book from all the possible channels like through a call or a website. The basic aim is to avoid the situation of over booking and less booking.
User management system: It helps you in exercising your control over the entire staff. All the information related to roles and duties of different staff or their attendance record and their shifts in duties can be checked in detailed here. This prevents the chances of dishonesty and ensures proper functioning of the hotel.
Event notification system: The quality of your performance enhances when this system reminds you of the upcoming events or pending work. It includes all the memory slips, reminders and notes which avoid the chances of fault and enhances the experience of guests staying with you.
Email/SMS integration: The hotel management software also has email/SMS integration feature where a confirmation is automatically sent to the guest on the reservation, check-in, check-out or payment processes. This makes the guest feel more secured.
Inventory management system:This module keeps the inventory in consideration and keeps reminding you to replenish the stock. It considers all types of inventory, may it be kitchen stock, bathroom stock or cleaning stuff you require at the hotel. Further, the records of all the linens, cookery and cutlery can be maintained and verified from here.
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Kitchen Display System, How Technology can Control your Kitchen too?
Do you still take orders on a notepad and have kitchen printers to manage orders for your multi-kitchen restaurant? If the answer is yes then you missing out on the biggest and the most efficient servant. Yes, technology can now control your kitchen too. A restaurant Kitchen Display System (KDS) and KOT mobile app can help improve all your delays and difficulties in handling the multiple orders in the restaurant.
A kitchen display system is basically a display monitor set up in the kitchen and integrated with the point of sales (POS) software. It displays the orders that have been placed in the POS and act as a mediator between the staff who take the order and the chef who prepares the food. The system primarily improves the efficiency of the kitchen irrespective of the size and operational level of your restaurant. The benefits are
No delays in order: As soon as the waiter enters the order in the POS, it gets instantly reflected on the display monitor in the kitchen. The time wasted in generating the kitchen order ticket and getting delivered to the chef is saved. The chef quickly reads the order and starts working on it. Thus, the time gap between the order placing and order preparing gets reduced.
No missing of orders: Restaurants kitchen are often chaotic and messy and therefore it is common for kitchen order tickets to get misplaced. Through kitchen display system, once the order entered cannot go misplaced. Special instructions if given any can also be included and are clearly visible on the display in the kitchen for the chef to work upon.
Smooth kitchen operations: The Kitchen display system automatically sorts out the orders and sends them to their specific stations. For example, if you are running a multi cuisine restaurant then obviously there will be different stations allotted for different cuisines in your restaurant. Now the Kitchen order ticket can get here and there but with KDS, the order goes on the right station only.
Better workflow: KDS helps to maintain an efficient workflow in the restaurant. When the order gets ready, the chef changes the status of the order from being placed to ready. The serving staff takes the view the status of the order on the screen and get the food from the kitchen. Thus, it saves that time where the serving staff keeps running, again and again, to ask the chef about the status of the order.
Thus, with kitchen display system or KOT app, you can easily take orders based on tables, customize orders based on food preferences, merge or split orders, give discounts on bills, send orders instantly to the kitchen and check the status of the order then and there. This technology brings immense efficiency and convenience to your restaurant business.