Contemporary resort, concierge level July 15-19, 2015 My husband had a conference next to Disneyworld so we figured it was a perfect excuse to pop over and stay for a long weekend! We chose the Contemporary due to its great proximity and walking distance with Magic Kingdom and being right on The monorail to Epcot. We were just two adults, alone in Disney. Booked the concierge level as I love being able to roll out of bed and grab a coffee down the hall instead of fighting for a cup in the resorts food courts or standing in long lines at the coffee stops. Sadly the coffee at concierge was mostly cold, tried various times of day but never had much luck. Most the time the to go cups were missing, which cooled the coffee off even more. Arrival to contemporary was easy, we had a car and drove right over to the gate, showed our DL and headed to self park as valet is now a charge of $20 per day!! Wow! A short walk from the parking lot and we are greeted and shown upstairs to the concierge lounge, we are on 12 which is where the desk and lounge are located. Check in is quick and I mention my food allergy, which seems to not be I the record, despite filling out their form, emailing and chatting with the concierges ahead of time. I am promised some type of "safe" foods will be available for me. They are true to their word, and each time I ask I am provided with either a sugary donut or a muffins which I have to say are very unappealing, mostly because I do not regularly eat this type of food. One night I am given a delicious meat and veggie shish kabob that is great, but other than that. The same old donut or muffin. After viewing the regular breakfast though, the fare is not much better. A few chopped fruits, half a boiled egg, cereals and lots and lots of pastries! The cold coffee is always present and water and tea in a jug. A small fridge holds juice boxes and soda with some beers in the evening. The best thing is the wine and liquor times from 5-7 and 8-10. In the evening there is also offered some type of protein with cheeses and veggies. Things are going downhill around here!! Rooms: concierge rooms over look the vast atrium and monorail with sounds that echo and bounce into your room. The style is 60s modern with lots of browns and greens, dark furniture and glass. Dust covers our desk and tables, there ware two queen(??) beds and a sofa bed, plus small flat screened TV. Two small closets and a cube fridge and coffee maker singles. A safe, pack and play and iron with board are in closet. Extra bedding also for the sofa bed which we always grab the blanket as there seems to be very thin sheets only on the bed! We have a nice balcony which over looks the pool and water with two chairs and a small table. The bath consists of two sinks (no where to put your toiletries) no towel bar by the tub but it is full sized, shower head has a few different settings but none seem to really get you clean. Toilet is in a separate sliding door area, all which is frosted glass. I felt like I had landed straight in the 60s! Drapes have black out curtains which work well, noise for hallway and atrium goes all night. Wifi is non-existent, you can hook up but it works sporadically. No table inside room to sit at. Toiletries were sporadic as was housekeeping. One day we got shampoo and conditioner, two days later shampoo and lotion. Never got bath gel twice. We are early a.m. People, the maids would show up in our room about 3pm to clean, even though we were usually gone by 8am. We mentioned this a few times to concierges and to housekeeping, were promised our room would be cleaned earlier but it never was.one night we repeatedly asked and finally had housekeeping show up at 9pm! "Turn down" which consists of a tiny chocolate on your bed would come at 4pm right after the maids! Concierges were friendly but seemed overworked and busy most of the time. If they had time they would gladly help you but the stream of people at their desks was always deep and the ones taking care of the food were running. Child in adjoining room cried throughout their stay, children run up and down the halls from early morning until late at night. I know all of Disney is a family place but it seems they could do something to hold the inside room noise to a minimum. We enjoyed the close proximity to magic kingdom and the ease of the monorail but for the price we paid to stay in this resort hotel not sure if I would do it again. Come on Disney, I thought you were trying to entice adults to visit more!!
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