Salesforce’s Evolving SMB Strategy: From Starter Suite to Pro Suite and Beyond
Salesforce’s SMB strategy has evolved steadily over the past three years. The company’s 2025 announcements, including enhancements to Starter Suite and Pro Suite, and the introduction of  Free Suite are the latest stages in a multi-year effort to simplify adoption, embed AI into daily workflows, and create a clearer on-ramp for small and medium businesses (SMBs) into the broader Salesforce…














