Social Media Module, Activity #1, PH 402
San Diego County facebook is ranked #52 by likealyzer whereas San Francisco is ranked #49. I’m not sure what that scale is relative to but the two counties seem to be neck and neck. In page performance, San Francisco is seriously outnumbering San Diego in likes and check-ins but seriously outnumbered by San Diego in engagement rate.
San Diego posts more per day than San Francisco posts in a week and has a higher engagement rate but the numbers of likes is in San Francisco's favor. This could be due to population size. It shows, also, that San Francisco responds much more to photos more than anything else whereas San Diego responds the most to links. I think San Diego could benefit from learning from San Francisco and post more photos with hashtags than links; San Diego does not use hashtags.
When comparing the two counties “top 5 posts”, San Francisco’s was posting about events around the county, where San Diego’s top post was about pet adoption in a county newsletter. San Diego would benefit from posting more about events throughout the county to gain engagement.
San Francisco is responding well to photos, so they should add more photos, with hashtags; they should also try posting more links which gave San Diego success in engagement. And, although San Francisco is a very eventful town, perhaps more posts that engage the hearts of the population, like San Diego’s number one: pet adoption. It seems that although this was not the number one liked in San Francisco, voter registration deadline posts were the most shared, so perhaps more serious events and deadlines such as this would spark more engagement.
San Diego NEEDS to use hashtags, that is essential in today’s social media; it opens up much more audience that might not otherwise be interested, this is key. San Diego has a higher engagement rate, more PTAT (people talking about this) and more posts per day than San Francisco but are falling behind in likes by over 200,000. Average people respond to photos better than links, keep the links for the audience San Diego already has, and add much, much more photos to engage new audiences, and add, add, add hashtags! In addition to the number of photos to be added, with only 8.3% of posts currently photos, the content must be engaging. So, perhaps the links that seem to work so well, should be accompanied by photos that illustrate what the link will connect to.
People of today’s social media wants to see things immediate and with minimal effort. Reading a long post will be useless, unexplained links lacking photos or short <15 second videos will be useless. Social media messages need to be concise with a like, share, and hashtag to spread. Anything more will be a shot in the dark. @globalcommunicationproject















