Musings of a Manager

I'm a twentysomething clothing store manager that just wants to be left alone. Hating people is a challenge in the customer service industry. I love my associates. I have the best team a girl could ask for, but customers are the actual devil. These people chip away at my soul.

[musingsofasalesmanager]

"How much is the scarf on the mannequin in the window display?"

[musingsofasalesmanager]

Customer comes up to the side of my register while I'm ringing and says, "Umm, I need a size, are we just helping ourselves these days?!"

I'm like:

[musingsofasalesmanager]

9 days until Christmas and customers are like, "Do you have any more of these in the back?"

I'm like:

[musingsofasalesmanager]

Watching 2 customers fight with each other. Then they realise I'm staring at them.

I'm like:

[musingsofasalesmanager]

"I couldn't make it to the sale 2 days ago, can you just make an exception for me?"

We're like:

[musingsofasalesmanager]

A customer was rude, impatient, on her phone, and haggled with me over a $4 shirt. Then she asked for an extra gift box and I was like...

[musingsofasalesmanager]

As customers walk towards my freshly folded tee shirts...

[musingsofasalesmanager]

When a customer is wandering around near you, asking questions outloud to herself, in the hopes of getting your attention.

[musingsofasalesmanager]

A customer that was rude to me last month comes in and acts super friendly.

I'm like:

I remember you. I'll remember you forever....

[musingsofasalesmanager]

Customer steps away from the register to, "Grab just one more thing." When she finally comes back I'm like...

Take longer please.

[musingsofasalesmanager]

"We need you at the registers. A customer is trying to return something that has clearly been worn."

I'm like:

[musingsofasalesmanager]

Customer is asking me what the deal for the day is, but won't stop talking long enough to listen.

I'm like:

[musingsofasalesmanager]

When a customer is looking in the doors while I do my opening procedures.

Come back in 30 minutes. Also, get a hobby.

[musingsofasalesmanager]

When I get to watch security escort a shoplifter out of the store.

I'm like:

[musingsofasalesmanager]

It's the little things...

Customer: I've been waiting here at the register for an entire minute!!!

Me: Oh MY! Do you need a glass of water?!

Customer:

Me:

That's what I thought... calm down.

[musingsofasalesmanager]

When I'm trying to get a child out of the window display.

What I try to look like: What I really look like:

[musingsofasalesmanager]

The moments before a customer pays and after I've finished making small talk with her.

It's like: