The authors Ravi Iyer, Visionary and Innovative Executive & Narasimha, Result-driven Leader shared their views with Pharma Focus Asia.
Today, engaging patients by merely sending emails, messages, phone calls, or through mobile apps is completely outdated. The journey involves: enhancing the user experience by boosting efficiency, speed, accuracy, and strategy. The acceleration of AI-powered self-service tools in the PBM industry, especially during COVID-19, has created overwhelming demand-led innovation to help patients collaborate seamlessly with their payers, providers, and pharmacies.
Find out more info here- https://www.pharmafocusasia.com/articles/5-proven-ways-to-take-pbms-to-the-future-today-with-conversational-ai









